ComplaintsforHarainbow
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Complaint Details
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Initial Complaint
07/16/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
I only received a partial order. Only two our of four purchased items were shipped and received. The quaility of the items received was very low and very different from what described. The order arrived with a huge delay. I ordered at the end of May with the promissed shippment time in mind (7-15 days). As at today, 16 July, 2024 I still haven't received the two remaining items.Business response
07/16/2024
Dear customer, we are very sorry that the package did not arrive in time. Now the package has been delivered to the mailbox. Please check it carefully. We are deeply sorry for the delayed delivery of the package. We have fully refunded it. Best wishes.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
1150 El Camino Real, San Bruno, CA 94066, South San Francisco, CA, United States, California
San Bruno, CA 94066
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.