ComplaintsforA-1 Fence Company
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Complaint Details
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Initial Complaint
01/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Un-informed fence work happening:At **** p.m. on 12/30/22, I have just found that the whole line of shared fence from the back of my backyard and the fence behind my house's back have just been replaced by my neighbor at ********************************************************* WITHOUT NOTIFYING ME OF THIS FENCE REPLACEMENT AT ALL FROM THE NEIGHBOR AND THE A-1 FENCE COMPANY. The FENCE REPLACEMENT FROM A-1 FENCE caused my late father's planted three apple trees and ****** slumped down to our ground. My house's back land is significantly blocked by the new fence in "big pillar" PLACED BY the A-1 Fence that did not follow the original property line. The big pillar fence connecting to the neighbor's back house invaded my house's back land. I used to be able to go through my corridor between my house's back and the neighbor's previous shared fence to trim the grass and ****** without the problem of walking through since 2011. I am not able to squeeze through the corridor between the new fence and my house's back any more after A-1 Fence's work that built the new fence pressed my chest sternum into palpitation and inability to breathe. At 12:15 p.m. on 12/30/22, I spoke with the onsite working fence worker, Mr. ******** of A-1 Fence Company regarding the fence blocking my space to my corridor land between my house's back and the new fence replaced by A-1 Company, and the damages of my late father's ****** and apple trees, and no one notified me of this fence replacement project. "Mr. ******* provided me with the A-1 Fence's business card. He said I could call A-1 Fence regarding the space invasion extending from the new fence behind my house to block me to access my corridor behind my house. "Mr. ******* stated the company can contact the neighbor regarding the solution for the significant issues. He said that the neighbor is not at onsite address for communication. I informed *******, A-1 Fence, of the indicated concerns through my phone call and my email to the provided ************************************Customer response
01/18/2023
Consumer called to say business resolved complaint issue
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.