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Business ProfileforMBenzGram
Current Alerts For This Business
BBB files indicate that this business has a pattern of complaints. Specifically, consumers allege the business is delaying delivery of products, prompting consumers to request for refunds. Business advises consumers are refunded however the funds are not being received by the consumers. Additional consumers allege the business is giving the same response without providing delivery dates of products. On October 27th, 2022, BBB submitted a written request to the business encouraging them to address the pattern of complaints.
On November 2nd, 2022, the business responded to BBB's letter outlining the pattern of complaints with their plans to eliminate the pattern by adding more inventory and faster shipping distributions, adding more customer service, and being more detailed in each BBB complaint response. BBB continues to closely monitor the complaints concerning this business and their effort to improve and reduce future customer complaints.
At-a-glance
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 63 Pico Plaza #410, San Clemente, CA 92672
- BBB File Opened:
- 8/30/2022
- Years in Business:
- 11
- Business Started:
- 1/1/2013
- Business Incorporated:
- 8/12/2020
- Type of Entity:
- Corporation
- Alternate Business Name
- Bayren16 Inc
- Business Management
- Mr. Thomas Wagner, Director
- Contact Information
Principal
- Mr. Thomas Wagner, Director
Customer Contact
- Mr. Thomas Wagner, Director
- Additional Contact Information
Email Addresses
- Primary
Website Addresses
Customer Complaints
859 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/03/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
274 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Zivan N
01/03/2024
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