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ComplaintsforSeascape Cosmetic and Implant Dentistry
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/29/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My crown fell off on 4/25/22 and I contacted the above dental office where I had my dental work done and they denied treatment. The front office manager stated," oh now that is convenient for you you want to return? Is best if you go elsewhere for treatment." I have not seen any other dentist since this office and also never got a call back to continue my treatment. I have a hole in my teeth that I am at risk for infection due to my illness(diabetes). I paid over 11k on this dental work that they also double billed and sent all charges to care credit and not my dental insurance. I had sent over the proper documentation and ***** agreed that they had discrepancies in billing. I was discriminated against my age, *** and race as well for not knowing english. I was also scheduled for sizing and to fix another crown and when my daughter notified of over charges they kicked me out and stated that my work was done but they left me with over 11k in debt. I had my daughter send countless emails and or calls but they fail to treat me due to the discrepancies that occurred with their billing. Now, I am scared to see other dentist due to taking advantage of me. I have not spoken to dentist and the office manager keeps refusing treatment.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.