5 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from MM O
1 star02/06/2023
My daughter's lease ended August 2022 and we have been promised a full refund of the $400 deposit. Contacting the ********** office in ****** ** has been impossible; no one answers the phone and unable to leave a message because the mailbox is full. After multiple attempts to get in touch with someone to assist **, we received a text and email that the refund will be sent etc. Nothing has arrived and now in contact with the management company, Nelson Partners. It is February 2023 and no refund yet. They responded it will be sent ASAP but cannot provide a time frame. We do not recommend any of their properties. Definitely steer clear.Review from Jerrica M
1 star03/17/2022
I moved into university towers (a property of Nelson partners) august of 2020 and from the start it was awful the apartment was not cleaned before I moved in. There was a hole in the ceiling that took tell March of 2022 to fix. They are now trying to charge me for a move out fee when I was told through text that I still have saying that I was good and they would take care of everything. I was also sent a invoice saying they owed me money. I have been trying to get this fee taken care of for almost a month. I do not recommend to move in to any of there complexs. They dont care about the people who live there.Review from Lisa S
1 star02/22/2022
Elevators constantly broken, my daughter hasnt had hot water in two weeks, The extra amenities are usually closed or not kept up. The management office of this building is terrible. There is no good mail system. You absolutely cannot ever get a hold of anybody. Steer clear of this business!
Nelson Brothers Property Management Inc Response
02/23/2022
****- What property are you referring to, we would be happy to help but we do need additional information. Feel free to reach out to me directly ************.Review from brandon t
1 star12/02/2021
Bug infestations, monthly break-ins, broken doors, wifi shut off, broken fire alarm, ungodly smells, dirty floors, and more is what you get when you stay at ******* a Nelson Partners property next to TCU. The owner ******* Nelson is facing numerous lawsuits including the Ponzi scheme for misleading investors. He filed for bankruptcy on the complex I currently live at. Avoid living at one of their properties, investing, and general content with this "business".Nelson Brothers Property Management Inc Response
02/23/2022
I do apologize but Nelson Partners Property Management does not manage the property ********- can I refer you to the new management team?Review from YW
1 star11/24/2021
I am an investor. Been emailing ******************* for months. She is the *** of Investor Relations". I may get a terse response after 4-5 tries. She usually says she doesn't know anything and cannot tell me anything. I tried ******* Nelson, he is not receiving email. This has all the writings of ************************* 2.0. No communication, no transparency, hiding from investors. Many articles and Glassdoor comments alleging fraud and misuse of funds. One says some folks may end up going to jail. Where there is smoke, there is fire.How do we go about having IRS audit them? Who is their Accounting/Auditing firm? Anyone knows?Nelson Brothers Property Management Inc Response
02/23/2022
******- I am happy to help you with the questions you have. Please reach out to me via phone at ************.
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