ComplaintsforAllbesto
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/02/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I submitted an order November 30, 2022 for three game boards. My Discover card was charged ***** on that date. I have never received the mdse. I wish to have the charge reversed on my Discover card. I have written two separate occasions and never received any settlement. I believe this company to be fraudulent.Initial Complaint
02/13/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Date December 29, 2022 I ordered Apple Watch Series 4 Black 44 mm Cellular A$136.00 Magnetic Pivot Drill Bit A$23.00 Total A$136.00 Order Number **** Paid Apple Pay Card Used Mastercard ******************* I have not recieved the goods The money has been taken out of my account The order shows on the Shop App as Order Placed. Nothing has happenned in 6 weeks and I have emailed, no response .Initial Complaint
01/30/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On 12/18/22 I placed an order. On 12/21 I received a confirmation of my order and two tracking numbers for my order. When I look up my tracking numbers no information is available the post office has not picked it up yet. On 3 separate occasions January 3rd. 9th and 13th I reached out asking if Allbesto had any more information reguarding my order. I also used the contact us page on their website and I have not heard back from them. My credit card was charged for the full order amount of $83.96 on 12/21/22.Below is the original email I received from Allbesto on 12/21/22.Allbesto ORDER #**** Thank you for your purchase!Hi *****, we're getting your order ready to be shipped. We will notify you when it has been sent.Order summary Double Breasted High Waist Skinny Jeans 1 Dark Blue / S $33.99 Cosy Knit Set 1 purple / M $9.99 S-shaped PU Leather Leggings 1 Black - Without Velver / S $16.99 Unisex Fleece Jogging Bottoms 1 Straight Leg Black / M $22.99 Subtotal $83.96 Shipping $0.00 Taxes $0.00 Total $83.96 USD I would like to hear back as to when I will get my order or get a full refund.Initial Complaint
01/19/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Order for a green tea mask dated 12/27/22, paid $15.99 USD with credit card. Received order confirmation by email on 12/27/22, nothing since. I requested status by email on 1/12/23 and received no response. I tried to call the # I found on ******* Its some sketchy leave a voicemail recording *************], so I dont expect a response; however, I still left a voicemail. I want my money back from these scammers! Please & thank you.Initial Complaint
01/17/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
2 separate orders 12/8/22 12/11/22 Ive sent numerous emails and phone calls and no response! The tracking numbers never did work.Initial Complaint
01/10/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased a Blue Flying Spinner Drone the beginning od Dec, order #**** for $22.99. I still have Not received it, I tried calling to No avail, I emailed them to No avail nothing but run arounds. This is a xmas gift.Initial Complaint
01/05/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered my glasses on the 5th of December 2022. Order number #**** paid in full. Made several attempts to get information by phone calls, emails and to no avail. It's been many days since.Contact ** We guarantee our products have the best ************* With Confidence!ASLANZ LLC ******************************************************************************************** email ********************************* phone ********** Send my glasses................Initial Complaint
01/04/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I purchased and item for my daughter on December 18th. They created a shipping label but never actually shipped the item. On the 26th I emailed them that I just want a full refund and to cancel my order. They have not answered my email nor did I get my refund. They need to use better practices with customers. No customer service at all. I will never deal with them again.Initial Complaint
11/02/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I order a phone Case for my IPhone 13 Pro *** it was suppose to be metal etc. well I order Sept 29, 22 I heard nothing got a tracking number 2 wks later but it didnt work. I contact them several times requesting my money, no answer and then they sent a screen shot with tracking saying was at destination airport, well it tok another week. Soon receiving this case it was so cheap and Aluminum!! I sent so many emails requesting my money back and no answer. Finally after a week they answer and tell me it meet industrial standards!! Bull crap!! I total them i wanted my money back immediately or Id write bad reviews and contact yall.Thank you *******************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
9 total complaints in the last 3 years.
0 complaints closed in the last 12 months.