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Find a Location

Vaquero Auto Recycling has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforVaquero Auto Recycling

    Auto Salvage

    Current Alerts For This Business

    Licensing:
    On 06/28/2017 BBB confirmed that Vaquero Auto Recycling had not obtained a necessary license from DMV Occupational Licensing. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.dmv.ca.gov - (619) 688-0124

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers auto recycling services. 

    Business Details

    Location of This Business
    939 Heritage Rd, San Diego, CA 92154
    BBB File Opened:
    6/10/2016
    Years in Business:
    11
    Business Started:
    5/16/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Arturo Perez, Owner
    Contact Information

    Principal

    • Mr. Arturo Perez, Owner

    Customer Contact

    • Mr. Arturo Perez, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/14/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On November 2nd 2021, a local business sold me an engine for $3500. However nothing was ever shipped. When I contacted the business by phone on November 1st, I was informed that they had what I needed and it would ship within two days of receiving the funds. I was instructed to wire them the money as they did not accept credit or debit cards for that amount. On November 2nd 2021 the money was wired from my accountto the accountthey provided.I spent the next two months trying to contact them to get shipping or tracking information and I was met with excuses such as... Covid, the engine is still in the vehicle, we're short staffed, we lost it, we found it, but can't ship until after the holidays. The Man Who Sold me the engine goes by the name *****. He was polite and professional, but shortly after refused to answer any questions and I was transferred to a man named ****. Shortly after ****, I began to speak to someone named ****. In between I spoke with someone named **** who I'm pretty sure was ****, but using a different name. I tried contacting the San Diego PD and I was told they couldn't help because I didn't live there, I live in Michigan and was told to contact my ********** which wired the funds. I did, and all they were able to do was put in a request for a refund which didn't happen. Then I was told to file a complaint with the **** which I did... Reference # ********* to which I was told they wouldn't do anything unless they got more complaints.After contacting the **** a second time I was instructed to file a report with my local ***************** which I did on 3-8-22. Complaint # ********* with St. Clair **************** Office Deputy ***** ****. He was met the exact same responses from Vaquero as I was, which he was unable to help.I have contacted this business more than 80 times by phone. I was able to get a San Diego Sheriff to contact them twice, but it is still unresolved. He suggested I contact you.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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