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ComplaintsforFactory Match Bumper Repair
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Complaint Details
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Initial Complaint
09/12/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I received the service for my 2015 Tesla Model S on September 4th for the amount of $300. Its for the dent removal and paint job service. *********************** did the job for my vehicle. He told me to call back and schedule a free buffing service after three days. I called and he came back to my residence on September 10 in the afternoon. Instead of doing a buff he ended up re-touching the paint on my vehicle. After that I was advised to keep it under the sun to help it dry faster. That is where I noticed that the body work hes done to my car was really bad and the paint he uses does not match my vehicle. I called him right away and texted him the pictures. He agreed to redo the job again. He came to the parking lot where I work on September 12 at noon. He started sanding off my vehicle and left because he said he needed to buy the paint. I called him and said I will just meet him at my residence he said okay. After I got home he never answered my calls anymore and ignores all my texts.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.