ComplaintsforSymbolic Auto Sales
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Complaint Details
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Initial Complaint
02/04/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
I came to symbolic to trade in my ***** Silverado for another car. I did receive another car but had to lease it due to the price being more than what my truck valued at. So after a month with the car I loose my job so I get ahold of symbolic auto sales. And I meet with the person ****. We talk I tell him my situation and at the end of our conversation he tells me to give him the car I leased back. So I did. So I ask him what about a cat that is valued for what he gave me for my truck and he said yes he does have one and he will give it to me when he checks the car I leased to make sure I didn't damage it. So he keeps both the leased car and the truck I traded in. I want either my truck back or a car valued at the price my truck was. Which was ****. I don't have a contract because he never gave me one. Now I'm stressing and I'm struggling to get my kids to school and Dr apt. So if I could please get help with this I would greatly appreciate itBusiness response
02/12/2022
Good evening. The problem between the customer *********************** and the dealer ********************** was recently resolve. Please contact customer to verify this information. If any other question please contact me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.