Business ProfileforSpecialized Collections Bureau

Dear Better Business Bureau,I am filing a complaint against Specialized Collections Bureau (SCB) regarding their handling of a $1918.83 debt claimed to be owed to Servpro for incomplete water mitigation services. I dispute the validity of this debt due to misleading information, lack of documentation, and unresponsive communication from SCB.Disputes with Servpro:1. Incomplete Services: Servpro's water mitigation was incomplete, causing ongoing issues.2. Misleading Information: Assurances of insurance coverage were later denied, leaving me responsible for the cost.3. Lack of Documentation: No signed contract outlines payment responsibility, causing confusion.4. Incorrect Name: ******* and SCB inaccurately documented my name.5. "Bill ******** to Adjustor": The invoice contains wording instructing to "bill directly to adjustor," adding to the confusion regarding payment responsibility.Unsuccessful Communication with SCB:1. Lack of Response: SCB has been unresponsive to inquiries seeking debt validation and evidence of *******'s work completion.2. Failure to Provide Documentation: SCB has not provided detailed documentation verifying the debt, violating the FDCPA.Request for Resolution:I request:1. Validation of the Debt: Detailed documentation, including the original creditor's name, amount owed, breakdown of charges, and date of debt.2. Proof of Authorization: Evidence that SCB is authorized to collect this debt on behalf of ********3. Evidence of Work Completion: Proof of work completion, including signed agreements, contracts, or documentation.4. Correction of Name: Accurate reflection of my name in SCB's records.5. Compliance with FDCPA: Adherence to FDCPA guidelines, providing timely and accurate responses.Conclusion:Filing this complaint seeks a fair resolution. Your assistance in facilitating communication between myself and SCB is appreciated.Thank you for your time and attention.Sincerely,****