ComplaintsforAmerican Factory Wheel
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Complaint Details
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Initial Complaint
01/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On Tuesday January 4th I called up American wheel factory to get a quote for a small crack in my room. American factory will gave me a quote of between $140 and $160? Upon arrival I dealt with a worker who had a hostile attitude as I went and they gave me a charge of $165. American wheel factory advertises same day and up to two days service for repair. When I called American factory will on Thursday they informed me that my rim would not be done till that following Tuesday? I was taking my car and going on a vacation but what's ruined by American will factory and their lies and false advertisements. On Tuesday January 11th I went to pick up my will as they had sent me a text message stating that it was ready. As I explained to them that it was a week later are they giving a discount the manager **** who look like he had an attitude and just smelt of racism to me of a racist to me personally immediately said no we're not giving no discounts to you in a very rude manner as irritated and upset as I was I chose not to use any words because I knew what it would lead to. I will never do business with American wheel factory nor recommend anyone there plus the work looked shabby and I may have to go and get it re-repared.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.