25 Customer Reviews
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Review from Lauren W
1 star07/09/2024
Creative Design Crew is a total fraud, and they will scam you out of your money and continue to try to get more money out of you. I spend almost $5000 on websites, logos, logo registration, marketing package, etc. and only got a couple of logos (which I could have done myself in Canva). I dealt with 3 different account managers, and they all lied about what they can do. I sued them in my home state and won by default. They tried to negotiate with me and wanted to complete the work. When I refused, *** (his fake American name) got made and added malware to my website, rendering it unusable. Now I am going to report them to the federal trade commission. If you have been scammed by CDC, consider filing a civil suit against them in small claims court. You should all file a claim with the Federal trade Commission, FTC.gov. It is imperative that customers take action against fraudulent companies like CDC. If I could give a negative star rating, I would.Review from Sally S
1 star07/05/2024
I had a terrible experience with this company. they are rude, pressuring you to buy more and more even after forcefully saying no. In the end I was delivered an unusable product. In trying to resolve problem with company I was talked over, interrupted and yelled at.Use this company if you you don't care about your money! Terrible service, terrible products One star because no stars are permitted.Review from David C
1 star06/14/2024
Creative Design Crew also goes by Creative Design Legend I purchased logo platinum thinking that was the total cost. All I was seeking was a copyrighted company logo. They did a good job with creating the logo. I was satisfied with their work.When the logo was finalized (February 2024) they indicated $420 fee for "Logo Registration - State Level". They said it was required by law.Fast forward to June, they called me and claimed that a fee of $430 was required for *************************** They said it was required by law.I ignorantly gave them permission to charge my credit card number.I have submitted a claim to the *** for fraud investigation. I hope the authorities get those responsible for scamming people.Review from Dylan T
1 star04/11/2024
This company it TERRIBLE! When I ask why there are over 30 negative reviews on BBB, the response was "Our competitors leave bad reviews because they want to hurt our business" Every review on here is the same story from different unsatisfied customers...Biggest waste of $1,030 in my life. I signed up to have website created with "unlimited revisions" while offering a money back satisfaction guarantee. The money back guarantee is void after 48 hours of payment, which is before you receive any mock up website drafts. When I asked for the money back policy, I was blocked from their chat room on the website. This is a horrible company. DO NOT USE THEM.Review from Lisa J
1 star02/04/2024
DO NOT USE! Everything they claim they are is false. I sent $1190.00 expecting a website and a logo. They stated they were 100% money back guarantee but I have yet to receive my return after realizing this crew new nothing about design nor building web sites. I explained what I wanted in detail (practically designing the ideas myself) and they still came back with cookie cutter/google searched ideas that I could have completed myself on any "do it yourself" web design sites. After several attempts of explaining exactly what I wanted they never seemed to create a finishing product that I was even remotely happy with. I then asked for my money to be returned because we were wasting each others time. I even stated, "keep a couple hundred for our wasted time". I was told that would not happen since they are 100% money back guarantee and that my money would be returned. After weeks of asking about my money I received an email stating that they were out of office and when returned on Monday $700- $800 would be returned to my credit card. Allowing plenty of time for money to be returned and realizing this was not happening, I text and emailed again requesting my money. I would receive excuses as to "I am out of the office, I had a family emergency, I am on vacation". When I wrote my final letter to the company and everyone involved that I will pursue other actions if my money is not returned within 20 days, I received absolutely NO response. I have emails and texts to prove all of these transactions.Review from Jen M
1 star01/26/2024
I agree, they have undisclosed fees. Every step will cost a fee. They will never walk you through the actual process and the fees associated with it. ********************* was the creative project manager, which I think isn't his real name. PLEASE AVOID USING THIS COMPANY. Do not get caught up with their shown interest in your company and the reason for wanting them to design a logo. That is their way to make you feel comfortable, before, BAM! you're stuck! You pay a fee for the design. To receive the final design, they will tell you that they will need to register your business with USPTO. They will have you agree to register before walking you through the website and the fee. So after looking at the fees, you say you don't want to. They will slap you with a $100 cancellation fee. I do not understand how some people can live with the fact that they are ruining people's lives by tricking them into thinking that all these fees are necessary. Shame on these people!Review from Re C
1 star09/26/2023
Company is a complete f****** scam. They ripping people off left and rightReview from Ernesto T
1 star07/10/2023
Clearly this place is in the business of telling you one thing and then doing another. I legit just wanted a design to use for a baseball team that kids play on and not some money making business. Didn't want to design it myself and figured $80-100 wasn't that big of an expense to have someone else do it. Unfortunately after weeks of back and forth edits, I find out that these crooks won't release it to me unless I pay some sort of registration at "federal or state," level in the area of $499 - 799. Apparently its in their fine print that this is mandatory which who the h*** has time to read that. To add on to this the design wasn't even all that great in the first place. I wish i would have read the reviews for this company before spending any money and wasting my time.Review from Kellee F
1 star06/16/2023
They do not deliver work promised. It's elementary and not nearly as creative as they show in their portfolio. They say 4 designers will work on project but it's only 1. They are dishonest and deliverables undesirable.Review from Robert G
1 star05/20/2023
Creative Design Crew out of ********* ********** is a horrible Webpage design company!!! When I contacted them, I was very upfront about my lack of Tech savvy and CLEARLY told them I want as little involvement in process as possible because I just do not understand the lingo, the process or the structure of the webpage. I just wanted a Webpage for my company to describe my services available to the public. During negotiations for the *************** it started out $500 for the logo and $5k for the website featuring videos of this and that, I clearly told them it was way out my budget, I just want a simple website I am a very small company and do not wish to convey that I can take on massive projects, as I mostly work alone. Long story shortened, miraculously, the price went down to $399 for the Logo, which I am happy with, $2k for the Website to which I was a bit disappointed with, but everything is getting more and more expensive, so I agreed. I clearly asked them if that was going to be the full price of the Website, to which he said yes it was. The next time I spoke to him, he was trying to chisel me out of THOUSANDS more for domain ************** searches. They never informed of these charges in the negotiation process! I specifically asked if the $2500 is going to cover EVERYTHING!Now, my Web page is not looking like a reality, it has delayed me by months costing me tens of thousands of dollars in lost revenue with the design crew dragging its feet. I have no other choice to seek legal mean for a resolution!!!! I've asked again and again for the final draft for approval, all I received was the same on they sent me WEEKS ago, when I made a few correction requests. All that was needed to finish the final draft was to delete one picture mistakenly inserted to the photo array, swap out another with a more accurate depiction of my equipment. Insert the wording of services I already approved. I'm at my **** end and have no more patience with these clowns!
Creative Design Crew Response
06/13/2023
Hey ****************************** You Are doing well can you please share your contact details For further action.
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