ComplaintsforCanine's Unleashed INC.
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Complaint Details
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Initial Complaint
11/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I am requesting reimbursement of Vet charges and partial half day, daycare package in the amount of $347.65 and additional charge associated with day care for 02OCT2023. This business has shown a pattern of neglect and not keeping my dog safe during boarding and day care. On 02OCT23 my dog was attacked by another dog leading to me having to take him to urgent care, a $260 cost. Other instances of poor supervision include my dog escaping from the boarding room spaceseveral times due to the current gate being large and him being able to fit through the gate. This has not been fixed to my knowledge. I was also told recently that my dog "figured out how to open the cabinet and get into the other dogs' food" again leaving me to question the safety and well being of my pet under their care.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.