![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforNewBeeDrone
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/24/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Purchase date: 2/7/2023 Amount: $477.15 Item: iflight nazgul f5d 4s w/caddx nebula vista Issue: the caddx vista module does not work as intended and only allows for a range 200 meters when the range should go 4 kilometers. NewBeeDrone and iFlight refuse to replace or repair my drone and are trying to blame me for the issue when it has never worked correctly.Initial Complaint
02/01/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased an item worth $69.39. The item was supposed to have a Boot Button and I only found out about it after installing it on my drone. I requested for a replacement but they denied it. I tried to contact them multiple times and it takes days for them to respond to my query.Until now they are still not responding to my request and not providing phone number for support.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.