ComplaintsforThe Strainbank
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Complaint Details
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Initial Complaint
05/02/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Wednesday, March 13, 2024. **************** made a delivery(50 cuttings) for ************(apparently partners) from ********. I was contacted by ************ from my dealings with his company from last year. I made a purchase from him, received my cuttings on the 13th of March, and since then, almost on a daily occurrance, my cuttings have died. I am now down to 19. Checked cuttings for roots, none found. Contacted ************ regarding getting replacements, he then proceeded to insult me, then told me to call ***************, his partner. Which I did. He didn't pick up. A gentleman named ******* answered, took a message stating he would have ****** call me back, no reply. Sent them pix showing the lack of roots, again, no reply. I would like cuttings, good VIABLE cutttings, or my money back($900).*****************************Initial Complaint
12/06/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Left a review because their site claims that you will get free seeds for leaving a review, not to talk about the "free seeds" they do not exist! It's been a couple of months, there are no free seeds, bait and switch! They want me to pay them ***** for shipping, that is not what we agreed to, I have all the text messages from both of the phone numbers, the one from the site and the one that number has you communicate with to confirm, so you get a confirmation message and these con artists get months of five star reviews. Please do not trust this is a scam company I have correspondence from two numbers, one person claiming the name ****, I have shared them with the better business bureau. They are scammers of the worst kind, and unfortunately they have gained positive reviews for their liesInitial Complaint
02/08/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Hi. I had my bank account hacked into were a bitcoin company had taken ****** 2 times in like 10 minutes. Filed a resolution with the bank Chime. They did there investigation and denied it. This was unauthorized withdrawal. I contacted them they refuse to do anything else. I never authorized these withdrawls. Likebmy money returned
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Customer Complaints Summary
4 total complaints in the last 3 years.
3 complaints closed in the last 12 months.