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Find a Location

NeoBod has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • NeoBod

      null San Diego, CA 92139-3972

    Business ProfileforNeoBod

    Apps

    Current Alerts For This Business

    Alert:
    In May 2022, BBB investigated NeoBod’s business practices. This investigation was prompted by an increase in consumer complaints submitted to the BBB. Consumers allege the business charge consumers for automatic monthly payments without their knowledge of the consumer.

    In May 2022, BBB sent the company a Business Practice Inquiry to address the concerns.
     
    BBB did not receive a response.

    At-a-glance

    Customer Reviews

    1.07/5stars

    Average of 73 Customer Reviews

    Customer Complaints

    443 complaints closed in last 3 years

    32 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business offers a health and fitness mobile app

    Business Details

    Location of This Business
    San Diego, CA 92139-3972
    BBB File Opened:
    10/21/2021
    Years in Business:
    3
    Business Started:
    7/6/2021
    Business Incorporated:
    7/6/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • New Phoenix Brands LLC

    Customer Complaints

    443 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/07/2024

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I am being charged a monthly subscription fee without my consent... my wife and I share an account and I presumed my wife was using that account to pay for a product/service from that company. That is not the case and we have been charged $19.90/month since July of 2022. I am now suspending any payments from that account to ******************.

    Customer Reviews

    73 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Charlie F

    1 star

    04/09/2024

    Just checked my checking account statement and saw where this company charged me $19.99 for Mar and April, 2024. I don't know what this company is or how it got my cc info!!This is against the law and I would like to pur*** them with a civil charge!!How can I *** them if I'm in *****??I shouldn't have to take my time to dispute this with people who can't understandable English.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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