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Find a Location

Groves Capital Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Groves Capital Inc

      4883 Ronson Ct Ste A San Diego, CA 92111-1812

    • Groves Capital Inc

      4025 Stonebridge Ln Rancho Santa Fe, CA 92091-4602

    Business ProfileforGroves Capital Inc

    Mortgage Broker
    Multi Location Business

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers mortgage loan and real estate services.

     

    Business Details

    This is a multi-location business.

    Find a Location

    Groves Capital Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Groves Capital Inc

        4883 Ronson Ct Ste A San Diego, CA 92111-1812

      • Groves Capital Inc

        4025 Stonebridge Ln Rancho Santa Fe, CA 92091-4602

      Location of This Business
      4883 Ronson Ct Ste A, San Diego, CA 92111-1812
      BBB File Opened:
      1/17/2020
      Years in Business:
      9
      Business Started:
      3/3/2015
      Business Incorporated:
      2/2/2017
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Christoffer Groves, Owner/Broker
      • Mrs. Aleyna Groves, Owner
      • Ms. Khloe Kim, Manager
      Contact Information

      Principal

      • Mr. Christoffer Groves, Owner/Broker

      Customer Contact

      • Mr. Christoffer Groves, Owner/Broker
      Additional Contact Information

      Email Addresses

      Website Addresses

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/12/2023

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      Groves Capital handled a business mortgage for **. From the beginning, we mentioned this is a purchase through a C-corporation and, as W-2 employees of the corporation, we are simply coordinating the purchase on the company's behalf. We, as individuals, could not use corporate funds to purchase the rental property in our names because that indicates private use. Throughout the process, the loan officer made unilateral decisions that were absolutely not appropriate for our situation. The communication was poor, to say the least. We never received a settlement document until AFTER the time that we were originally supposed to be at our closing. The loan officer did not know the differences between an LLC and a C-corporation. After we explained why the mortgage had to ONLY be in the name of the company, after conference calls with the owner and both realtors involved, and after countless explanations of why the loan was only to be in the name of the company - including at the settlement table when we sent multiple requests for paperwork to be updated, the loan was still processed incorrectly and shows up on my personal credit report. That puts us in a legal predicament because, as employees of a company, we cannot use company funds to purchase anything as an individual. Groves Capital showed complete incompetence in knowledge, listening to customer's requirements, and following through with their promises and assurances. They flat out lied to us, from senior management down to the loan officer, in both phone conversations and in emails. ************************* and *********************** were the points of contact for our mortgage.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nathan H

      5 stars

      03/30/2023

      ******* was always there to answer questions when we called. The process was challenging but he was always there to smooth out the rough spots. The best part was when he called the ** of a fortune 500 company and solved a credit issue I had been working to solve for the previous 5 months. He had a call back from the **'s executive team within a couple of hours. Problem solved! Thank you ******* for helping ** with our American Dream!

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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