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Find a Location

C7 Carbon has 1 locations, listed below.

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    Business ProfileforC7 Carbon

    New Auto Parts

    At-a-glance

    Customer Reviews

    2.29/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    Composite Product Manufacture

    Business Details

    Location of This Business
    San Diego, CA 92154
    BBB File Opened:
    10/14/2010
    Years in Business:
    20
    Business Started:
    8/20/2004
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Cianci USA
    Business Management
    • Mr. Brian Garza, Associate
    Contact Information

    Principal

    • Mr. Brian Garza, Associate

    Customer Contact

    • Mr. Brian Garza, Associate

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/03/2024

    On 2/11/2024 i ordered a set of side skirts/rear mud-flap kit and front mud-flaps as they are sold seperate. I received the order on 4/8/2024 and the front mud-flaps were not in the box. C7 Carbon sales was emailed with a copy of the paid invoice and the response was I would have them in 5-10 business days. It is now 6/3/2024 and I still have not received them. I contacted them 4/19, 4/22, and 4/25. On 4/25 they finally responded with the goal was for the next weekend to have them shipped. They did not arrive nor any tracking provided. On 5/5/2024 I contacted them again and they said the parts did not make the semi shipment but would would be aiming to ship that weekend. Nothing was communicated until I reached out on 5/17/2024 again with their response being they would ship early next week and be looking for a tracking number. Well, again that didnt occur and 5/23/2024 I contacted again and let them know that I was very unhappy with the service and wanted it resolved. C7 Carbons response was they had talked to the production manager and that they would be shipping out the the following week. Again, and for the last time nothing was communicated and I contacted them on 5/30/2024 and told them that I am very displeased with the service of this company and would like them to send Next Day air at their cost. No response over the weekend. Today as I type this, it is 6/3/2024 and I contacted them again and for the final time and asked that they fulfill their continued broken promises.

    Customer Reviews

    7 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Frank D

    5 stars

    08/15/2023

    Just received my Carbon Fiber front splitter from C7 Carbon and its exactly what I wanted. The build, fitment and finish quality is superb, just like OEM or even a bit better and it looks perfect on my Corvette. Highly recommend to my Corvette friends.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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