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Find a Location

Off Road Warehouse has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Off Road Warehouse

      7915 Balboa Ave San Diego, CA 92111

    • Off Road Warehouse

      425 N Marshall Ave El Cajon, CA 92020-3133

    Business ProfileforOff Road Warehouse

    New Auto Parts
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers auto parts and accessories, off road parts and accessories and installation.

    Business Details

    This is a multi-location business.

    Find a Location

    Off Road Warehouse has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Off Road Warehouse

        7915 Balboa Ave San Diego, CA 92111

      • Off Road Warehouse

        425 N Marshall Ave El Cajon, CA 92020-3133

      Location of This Business
      7915 Balboa Ave, San Diego, CA 92111
      BBB File Opened:
      4/3/1995
      Years in Business:
      47
      Business Started:
      3/9/1977
      Business Incorporated:
      3/9/1977
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • ORW
      • ORW Import Parts & Machine Inc
      Business Management
      • Mr. Stephen Sherman, Vice President
      Contact Information

      Principal

      • Mr. Stephen Sherman, Vice President
      Additional Contact Information

      Fax Numbers

      • (858) 565-1515
        Primary Fax
      • (760) 746-2598
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/28/2022

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      Ordered Rock slider for a 2019 Tacoma through them on 21MAR22 for $1,251.71, never recived them as of 10JUN22 so i cancelled my order on that date and they never sent a refund and now i am unable to get in touch with anyone from the company.

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Eric W

      1 star

      07/26/2022

      If I could leave a zero star review I would. I made two purchases using a discount code. The code discounted my entire order on both items. I contacted their internet sales to verify when the items would ship. One item they were shipping right away the other was a 12 week lead time(willing to wait). I decided to buy two other items using the same discount code and agin the code discounted my entire order. I called again to verify shipping( later in the day), so I called again today I spoke with their internet sales guy and he stated that it was limited quantity for that code and he was cancelling my order. I asked him not to do that I would like to speak to his supervisor and not to cancel my order until I spoke to his supervisor. 10 minutes later I get an email that Ajay had cancelled both my items and if I would like to purchase the items using a lesser discount I could and to contact him with any questions, I called three times with no response. Now I paid in full for both invoices and nowhere during check out or on my invoice did it state open box, over stock, or that they would return my money if the items were no longer in stock. Absolutely terrible business and will not be shopping there ever again nor will I recommend any of my friends or family shop there. Very unsatisfied customer

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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