Customer ReviewsforBMW of San Diego

My 2018 *** X1 battery is almost out (and minor axle problem) so called service to schedule under warranty which I thought expires 10/28/22, but when I called 10/21/22 they told me expires 10/18/22. I stated I did not drive this car during pandemic even now, can you still service under warranty pls have service manager to tcontact me but no response and if I schedule for a service check up - at least $259 diagnostic fee. Anyone has any suggestions? And I had 3 different service advisors in past few years they all not there any more.

I PURCHASED THREE SPECIAL NECK PILLOWS FROM:****** ******** LOGISTICS *******************.SAN DIEGO, **..THESE DO NOT WORK FOR SIDE SLEEPERS. I HAVE TRIED CALLING THEM THREE TIMES (NO REPONSE), E-MAILED THEM SEVERAL TIMES TO GET A RETURN LABEL (NO RESPONSE)WHAT DO I DO?***************************** **********, ***** 1/2 OWNER OF THE ROYAL **** APTS. IN LA JOLLA, ** HELP!!!!

Worst experience buying a Preowned car at *** San Diego, after only 3 weeks my car broke and when I asked they help and they didnt have anytime I looked fir abutted shop because I was ti supposed to know what was wrong I was thinking a battery but when they send me a video of what happened the car inside looks like a trash can and because of that the car broke and what I send the video after trying tj have an answer.. they told that they only inspect what ever they can see, the outside what that means if it looks like a trash can its ok because no body can see it, OMG what a disappointment, I always have *** in high standard that is why their car are so expensive and the service is supposed to be the best be aware is far from the truth dont trust them, after you sign the paper your value is 000 fir them, so sad I still can believe it.

Lacking ethics. I purchased a new 2022 540i, cash sale. Driving home brakes began loud squeal/screech at every stop. Next day, same thing and I called. Wanted to return car. A car with 32 miles shouldn't have brake issues. Brought car in the next day. Service man (****) says those "M" brakes just squeak, they'll "take a look but dont be disappointed if they can't do anything about it". I will be more than disappointed, I have no intention of driving a car that squeaks and screams every time brakes are applied. I dont want the car. Spoke to service director who has a manager drive with me. He says you need to drive it for 500 miles and then sound will probably go away.I talked to the guy that sold it to me. He said he has the exact car and his doesn't do it, but deal directly with ***************. I go home and email ***************. Auto reply on vacation til following week. My email to either void sale or buy back goes to *************. He puts me off till Monday at 2 week **** to meet with a man I think is going to discuss returning car. He is just regional service guy who says "we can replace the pads but I can't guarantee noise won't come back" and refers me to corporate customer service ***** number. I was put off for 12 days. My check cleared, ownership paperwork went through, and now the car had over 300 miles. and the brakes still squeaked I went to *************, explained situation to them and they worked with me to get me into another car with regular brakes. I suffered a significant monetary loss because SanDiego *** wouldn't do the right thing and take back the car within 36 hours that had major brake issue. I just got passed around until that couldn't happen. Im sure that was their intent. they say "we want our customer to be happy" but that's just lip service. Terrible customer service and no consideration for customer.