ComplaintsforWest Coast Eye Care Associates
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Complaint Details
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Initial Complaint
09/21/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Re: ****************, **************************************************************. 9/19/22. The glasses I was just handed as "Here you go" without fitting or giving me anything to test them on, had wrong prescription, not surprisingly. The exams I had there were poorly done, the equipment ancient. I want my money back for the glasses which I refused to take home, and no one will answer my calls from the ************** No one should be subjected to this. I want an immediate, full refund for $279 for the eyeglasses I cannot wear. They are still at their office. I have to go somewhere else now and pay for an exam, and glasses. I was told IF I got a refund it would take two months. NO. Unacceptable.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.