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          Find a Location

          Ace Parking Management Inc has 23 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Ace Parking Management Inc

              645 Ash St San Diego, CA 92101-9493

            • Ace Parking Management Inc

              7292 Opportunity Rd #B San Diego, CA 92111-2223

            • Ace Parking Management Inc

              201 W 3rd St Santa Ana, CA 92701

            • Ace Parking Management Inc

              601 E Washington St Phoenix, AZ 85014

            • Ace Parking Management Inc

              2114 E Sky Harbor Cir S Phoenix, AZ 85034

            Business ProfileAce Parking Management Inc

            Parking Facilities
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            645 Ash St

            San Diego, CA 92101-9493

            Visit Website
            Email this Business
            (619) 233-6624

            Customer Reviews

            1.1/5

            Average of 21 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            33 complaints closed in last 3 years

            12 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 47

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers parking facility services.

            Business Details

            This is a multi-location business.

            Find a Location

            Ace Parking Management Inc has 23 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Ace Parking Management Inc

                645 Ash St San Diego, CA 92101-9493

              • Ace Parking Management Inc

                7292 Opportunity Rd #B San Diego, CA 92111-2223

              • Ace Parking Management Inc

                201 W 3rd St Santa Ana, CA 92701

              • Ace Parking Management Inc

                601 E Washington St Phoenix, AZ 85014

              • Ace Parking Management Inc

                2114 E Sky Harbor Cir S Phoenix, AZ 85034

              Headquarters
              645 Ash St, San Diego, CA 92101-9493
              Email this Business
              BBB File Opened:
              7/20/1994
              Years in Business:
              47
              Business Started:
              2/25/1977
              Business Incorporated:
              2/25/1977
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Ace Parking
              • SAS Access Systems
              Business Management
              • Mr. James Codding, Customer Service Representative
              • Mr. Scott A Jones, Owner
              • Mr. Steve Kitts, Vice President
              • Mr. Steve Burton, President
              • Mr. John Baumgardner, Executive Officer
              • Mr. Keith B Jones, Owner
              • Mr. Brian Gansert, Vice President of Operations
              Contact Information

              Principal

              • Mr. James Codding, Customer Service Representative
              • Mr. Scott A Jones, Owner
              • Mr. Steve Kitts, Vice President
              • Mr. Steve Burton, President
              • Mr. John Baumgardner, Executive Officer
              • Mr. Keith B Jones, Owner
              • Mr. Brian Gansert, Vice President of Operations

              Customer Contact

              • Mr. Brian Gansert, Vice President of Operations
              Additional Contact Information

              Fax Numbers

              • (619) 230-6446
                Primary Fax
              • (619) 233-0741
                Other Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              33 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/09/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              On June 25, 2024 at 7:43PM, on-line, I reserved and paid ***** to ACE Parking Management (APM) for a July 6, 2024, parking reservation to their parking garage located at ********************, **. We were provided, on-line, by APM with a Space Parking Voucher with a QR code (ACEP342369813) which stated, " Parking will be guaranteed for the day and spaces shall be on an unreserved, first come, first served basis." The day of the event, July 6th, we arrived at the parking garage annd were denied access. The garage attendant told us the garage was full and no other explanations were provide, nor were we told who to contact for assistance. We were forced to seek out parking at a different and distant location. Since the event, I called ACE numbers and left voice message; thus far no response. I called ACE corporation, ************, and was told to contact the local garage that it was not an issue they would address. I was then transferred to the garage,, supposedly on 6th and K and I was informed it was an issue corporation would handle. I was then given the manager's (*********) telephone, ************. The number was not answered and the mail box was full.. This is not a way to run a big business as ACE is. Why pre-pay if service will be denied.
              Read More
              Read 32 More Complaints

              Customer Reviews

              21 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Wil S

              08/15/2024

              Still waiting on someone to help me with a vandalism that happened on premesis during a stay at omni shoreham in **. Sleeping valet agent upon getting car, 2 busted windows, stolen wheel parts, stolen cash, and computer. Offered no help while my 3 children sat on a curb and my wife cleaned up broken glass. I ended up with glass in foot and 3 hours later we were able to leave. Refunded half of my valet with no written record of that through the hotel. Ofference to pay for a car detail then ghosted. 50 + emails, dozens of calls, and hours trying to seek some retribution for their negligence. Needless to say many of the interactions with staff and the amount of pursuing I had to do was beyond frustrating and the level of apathy towards my issue was extremely Never written a review or ever even cared. However, this was the most disheartening and frustrating experience with any company I've ever had.
              Read 20 More Customer Reviews

              Local BBB

              Better Business Bureau Serving the Pacific Southwest

              More Info on Local BBB

              BBB Reports On

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