12 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Chris S
5 stars01/06/2024
*** and his company take care of you...don't hesitate to call them...I'm glad I did!
Ideal Plumbing Heating Air Electrical Response
04/30/2024
Hi *****, thanks for your review! We look forward to helping you again.Review from Janice K
5 stars04/23/2023
I recently had a mini split installed at the house and I am thoroughly pleased with Ideal's efficiency and knowledge. Everyone I spoke with or had some sort of contact with was courteous, returned phone calls and answered questions promptly. A great company to work with and I will continue to call them for future projects or problems.Ideal Plumbing Heating Air Electrical Response
05/01/2023
Thank you for your thoughtful review of your recent mini split installation. We're glad to hear you're happy and look forward to helping you again in the future.Review from Sharon M
5 stars03/20/2023
IDEAL is a pleasure to work with. The whole process, assessing the property for a mini split, estimating a few solutions, answering questions quickly and thoroughly, to the installation. I am so pleased with the IDEAL team that I plan use them for all plumbing needs. I recommend them 100%.Ideal Plumbing Heating Air Electrical Response
03/21/2023
Thank you for your review! We're glad to hear you are happy with the service and your new mini split system. We look forward to helping you again.Review from Bill S
5 stars12/24/2022
They were able to get a technician to me a day sooner than my their competitor at normal rates. The technician was very efficient and knowledgeable and explained details of his work to keep me informed. All this at reasonable rates. Ill call them again if and whenI need service.Ideal Plumbing Heating Air Electrical Response
01/02/2023
Thank you for your review and sharing your thoughts on your recent service experience. We look forward to helping you again in the future!Review from Nicholas R
5 stars12/14/2022
My furnace stopped working, call Ideal. ***** came out the next day, found and corrected problem. Fast, friendly service, have used Ideal for years. Thanks Ideal...****Ideal Plumbing Heating Air Electrical Response
12/15/2022
Thank you for choosing Ideal over the years. We are glad your furnace is working again! We look forward to helping you again in the future.Review from Matt A
5 stars08/06/2022
Rob rocks. Great service. Friendly, efficient, effective. Thanks very much. **** on Torrey.Ideal Plumbing Heating Air Electrical Response
08/08/2022
Thank you for taking the time to give us a review. We are so glad that you are happy with the service we provided.Review from C.J. J
5 stars07/12/2022
We have used Ideal Plumbing for as long as we have had our house (since ****) and they continue to provide great service. Rob came out and took care of our problem with great care and professional service, and he was great to talk to during the call. I have always gotten exceptional service from Ideal's service techs and will continue to use them for future emergency calls and when we have upgrade projects.Review from Rita S
5 stars05/28/2022
We have used Ideal Plumbing for many years for variety of plumbing needs. This time we had water heater leak. Ideal responded quickly. Repair was done promptly and professionally. Once again we are very pleased with quality of service.Ideal Plumbing Heating Air Electrical Response
06/03/2022
Thank you for your thoughtful review. I'm glad to hear you are please with the quality of service on your recent water heater service call. We look forward to helping you again in the future.Review from G F H
1 star04/18/2022
Did no work, destroyed plumbing, billed $334. Sending bills anywayIdeal Plumbing Heating Air Electrical Response
04/26/2022
***************,We would really appreciate a phone call to clarify what happened on-site. Our records indicate you called on a Saturday afternoon and we responded within 60 minutes. We were able to cap off the broken irrigation line and restore the water to the house. We then made some recommendations about what it was going to take to fix the broken lines. It would be great to clear up any misunderstanding of what took place on-site.Thank you,**********,General ManagerIdeal Plumbing Heating Air Electrical Response
05/17/2022
5-17-22 Response:*****************, Thank you for your mailed letter and opportunity to communicate with you. Weve done everything possible to address your concerns. *** the Owner of Ideal Plumbing Heating Air Electrical reached out to you and appreciated the opportunity to have a final communication to discuss this service experience. Thank you for your time.4-26-22 Response from Ideal:***************, We would really appreciate a phone call to clarify what happened on-site. Our records indicate you called on a Saturday afternoon and we responded within 60 minutes. We were able to cap off the broken irrigation line and restore the water to the house. We then made some recommendations about what it was going to take to fix the broken lines. It would be great to clear up any misunderstanding of what took place on-site. Thank you, **********, General ManagerReview from Tod L
5 stars01/27/2022
We had a water flow issue with a new faucet we bought and Ideal came and solved it quickly and efficiently. They also hooked up our fridge for the icemaker. All was done with total professionalism.Ideal Plumbing Heating Air Electrical Response
01/28/2022
Thank you for your review and feedback on your recent plumbing service. We're happy to help and look forward to serving you again!
Customer Review Rating
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