ComplaintsforAtlantic & Pacific Management
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Complaint Details
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Initial Complaint
12/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have been a tenant with this apartment complex for almost three years. We were recently sold to a new company who says they have no knowledge of this being an no smoking complex although I have offered to provide them documentation to verify. Under my lease agreement we are a non smoking apartment complex. I have came home numerous times to my apartment smelling like marijuana or waking up to my childrens rooms and bathrooms smelling like the substance. This concerns me in regards to not only myself but my career if I test positive for a random drug test or if my kids get blood work done and test positive for the substance. They have offered to move me to another apartment but cant guarantee that I wont have the same issue, also with this issue I would have to wait because there are already 4 other tenants ahead of me waiting for a unit because I am in an affordable housing unit although the set up of the apartments are all the same. To make matters worse I have been having to deal with this issue while being quarantined in my home with my kids due to Covid. The best solution they have given is for me to break my lease, where I can actually afford to live in California without any consequences although my lease is over in February. I have reached out to corporate twice and have still not received a phone call. An addendum notice was also not issued to tenants once the new owners bought the property. This is a health hazard.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.