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ComplaintsforColima's Mexican Food
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Complaint Details
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Initial Complaint
01/27/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Colima's has charged fraudelent charges on my credit card and many others. I'm not sure if this is a scam or somebody hacked into their system. But they have taken no steps to rectify this fraud issue.Initial Complaint
01/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On 1/25/2022, I signed on to my credit card's bank website to discover this business (Colimas Mexican Food ************************************** ************) had conducted a duplicate charge of a charge I legitimately made in November 2021. This "duplicate" charge was processed at very late hours (513am on 1/20/2022). I never made this "second" purchase. I have already gone through the process of disputing the charge and having a new card issued. However, I then decided to go to their yelp page and discovered many more complaints (several pages of reviews indicating this has happened to people recently). It appears from the evidence that criminal activity (felony Racketeering) may be occurring here and I have filed a report with ********* Police online. However, I request the Better Business Bureau conduct an investigation to determine if this business should be punished in some way for the extent and scope of the apparent alleged criminal activities occurring. For example: one yelp complainant states in their review that when they called this business to discuss the situation, the people on the phone ridiculed him for "checking his bank balance everyday." This is a form of social engineering and indicates possible conspiracy to defraud on the part of more than one employee. In summary: possible massive felony criminal activity at this business far far beyond the scope of a simple "complaint". Please investigate! Thank you.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.