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Business ProfileforResumeNerd
At-a-glance
Related Categories
Business Details
- Location of This Business
- 704 J St, San Diego, CA 92101
- BBB File Opened:
- 12/16/2019
- Years in Business:
- 8
- Business Started:
- 10/11/2015
- Additional Contact Information
Phone Numbers
- (858) 465-6101Other Phone
Email Addresses
- Primary
- (858) 465-6101
Customer Complaints
8 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/27/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
12 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Kate P
08/19/2024
ResumeNerd Response
08/21/2024
We would like to take the opportunity to explain the reason for the recurring charges coming from our Company. When you subscribed to our product and selected our 14-day trial for a small fee, you automatically signed up for our monthly subscription service, which charges your credit card USD 23.75 every four weeks until you decide that the service has met your expectations, and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought, we also provide this information on the welcoming email sent during the purchase.
We reviewed your account and can confirm you have successfully canceled your subscription and you have been refunded accordingly.
Please let us know if you have any questions or concerns to assist you. We wish you the best of luck!
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