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            Business ProfileResumeNerd

            Resume Services

            Contact Information

            704 J St

            San Diego, CA 92101

            Visit Website
            Email this Business
            (844) 363-0076

            Customer Reviews

            1/5

            Average of 12 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            704 J St, San Diego, CA 92101
            Email this Business
            BBB File Opened:
            12/16/2019
            Years in Business:
            8
            Business Started:
            10/11/2015
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Should you hire a professional resume writer?

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/27/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            They charged $2.75 despite cancelling the subscription right afterward. Trying to reach them for a week, but no email.
            Read More
            Read 7 More Complaints

            Customer Reviews

            12 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Kate P

            08/19/2024

            Complete scam and a totally dishonorable company. I did the 14-day trial and then tried to call to cancel but apparently that did not work because I recently noticed Ive been charged for the last 7 months. Any decent company would refund me since I have not used the service a single time since the free trial, but this company refuses. It is obviously there entire business model to get people to sign up for the free tried, then make it hard to cancel, and refuse to issue refunds. Truly disposable business that takes advantage.

            ResumeNerd Response

            08/21/2024

            We would like to take the opportunity to explain the reason for the recurring charges coming from our Company. When you subscribed to our product and selected our 14-day trial for a small fee, you automatically signed up for our monthly subscription service, which charges your credit card USD 23.75 every four weeks until you decide that the service has met your expectations, and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought, we also provide this information on the welcoming email sent during the purchase.

            We reviewed your account and can confirm you have successfully canceled your subscription and you have been refunded accordingly.
            Please let us know if you have any questions or concerns to assist you. We wish you the best of luck!

            Read 11 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

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