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Complaint Details
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Initial Complaint
12/09/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Mulligan funding was a good company to work with until I came across ***************. This individual jumped in the middle of an arrangement to restructure my deal with another rep named ****. When you work with them they remind you all calls are recorded. I was very careful in discussing our business needs and an acceptable payment term. It was a pleasure to work with **** and negotiate a good deal for everyone. Now sad to say it has turned into lies. I can't reach **** and someone named *** gets involved and says the payment they gave me will stay and I can't have what **** and I discussed on a recorded call. They even went as far to debit my account the higher amount without any authorization. To date I have spoken to one other rep named ***** and he said I have to work with ***. *** is not very compassionate. He never took any time to explain why **** could not make the deal he promised or why the company decided to raise the amount. He just bullied me and threatened me and said they would *** me if I did not make the higher payment and told me not to call anyone else. Well I am not going his rout. I am in a snake den right now and I am going to find an honorable person in this compamy somewhere hopefully that takes the time to explain, apologize, and or make right the relationship we had without bullying me. I look forward to the help of the bbb.Business response
04/29/2024
Thank you for your input. We always seek to improve our customer service. During the resolution of your complaint, we found that our service did not meet the standards we seek to provide here at Mulligan Funding. Our Vice President of Account ********* investigated this matter on December 18, 2023, and discussed the matter further with you. We understand a remedy to your complaint was agreed upon. If you have any further questions, comments, or concerns, please feel free to reach out to the Mulligan team at your earliest convenience.
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Contact Information
4715 Viewridge Ave Ste 100
San Diego, CA 92123-1628
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.