ComplaintsforSunfusion Solar Electric Inc
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Complaint Details
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Initial Complaint
12/29/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I contracted ***************** Systems to install a home solar battery back up. The battery system was installed on December 6 and on December 15 the battery exploded and created a fire in my garage causing damage to my property. ************************* came about *********************************************************************************************************** that they would take care of everything and give me a refund or replace the battery. A day later the emailed me that told me that he determined that it was a loose busbar and that he was getting the refund put together. Fast forward to today December ******************************************************** saying that I tampered with the system. He refuses to honor the warranty or do anything about it. *****************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.