Business ProfileforWestern Harmonics of California

On May 23rd, 2022 I purchased, via credit card, a solar powered greenhouse fan from Western Harmonics for the amount of $254.00. On or about October 4th, 2022 I emailed *******************************, owner of Western Harmonics, to inquire about the status of my order and request a refund if the order was not likely to ship in the near future. In an email response dated October 5th, 2022 ************************ stated that I would not be issued a refund and additionally had won a free solar fan. I confirmed my mailing address at this time. I enquired on October 7th and 10th when I might expect shipment of my solar fan. On October 14th ************************ emailed that he would provide more information the following day. Later that evening I received what appeared to be a mass email stating that production had been delayed by global shipping problems and costumer complaints. The shipping problems are understandable but the lack of communication was not. On October 19th I emailed asking whether it would be possible to provide an ETA for my fan based on Western Harmonics production schedule and my place in the purchasing queue. I received a follow-up email from ************************ on October 20th stating that my order was ready to ship. On October 21st I received a subsequent email stating my shipment would be delayed until the next or the following Monday. After receiving no communication or shipment I emailed ************************ regarding the shipment on November 3rd and again on November ***************. On December 1st I received an email from ************************ indicating that he was working on my shipping label. After another week of hearing and receiving nothing I again inquired of ************************ on December 6th.