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Find a Location

Ascent Funding LLC has 1 locations, listed below.

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    Business ProfileforAscent Funding LLC

    Student Loan Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/9/2022

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers student loan services.

    Business Details

    Location of This Business
    501 W Broadway Fl 20, San Diego, CA 92101-3536
    BBB File Opened:
    10/9/2020
    Years in Business:
    20
    Business Started:
    7/28/2003
    Business Incorporated:
    7/26/2018
    Accredited Since:
    9/9/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Ascent Student Loans
    Business Management
    • Mr. Kenneth L Ruggiero, President
    Contact Information

    Principal

    • Mr. Kenneth L Ruggiero, President
    Additional Contact Information

    Website Addresses

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/18/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I applied for a loan, was approved. Stated money was sent to school on 5/15/2024 and after calling multiple times I was told that tye money was sent. I argued with my school because they never recieved money. After calling like the 6 or 7 time I was told their was a mistake and now the money will be sent out the following week 6/19/2024. I was receiving bills as if they sent it. This has caused in inconvenience in my life and uneeded stress. I would like some answers as to why I was lied to.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nicole A

    1 star

    06/12/2024

    Honestly I have used better companies such as ****** May but my school only used Ascent Loan. It's been horrible! My school can never find the money maybe because they say they sent it and don't. I was suppose to recieve my loan may 15th after calling MULTIPLE times and told it was send I called one last time and ask for some information to trace my loan. That's when they called me back and stated something happened and that as of June 10th the money was not sent to school. I'm annoyed because I need my disbursement like yesterday. DONT USE THIS COMPANY! Save you the head aches

    Ascent Funding LLC Response

    06/24/2024

    Dear *************************,We apologize for the frustration and inconvenience you have experienced with your loan disbursement process. We understand how important timely financial support is. Our records show that your loan was disbursed to your school on June 20, 2024. Please contact our dedicated customer service team, by calling ************ or emailing ******************************* for any immediate concerns or further assistance.Thank you, The Ascent Funding Team

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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