Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Lets Vend has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Lets Vend

      2305 Historic Decatur Rd Ste 100 San Diego, CA 92106-6071

    Customer ReviewsforLets Vend

    Vending Machines
    View Business profile
    View Business profile

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    14 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Danny W

      1 star

      06/06/2024

      Paid over $6000 for a machine with the agreement to be placed in a previously determined establishment. They said it would take ***** days. It has been 6 months and all I have received is the run around. ******** excuses and promises that the matter would be resolved, over and over the same lines but no solutions or proof of anything was provided. I have been texting the owner since the beginning because I gave up trying to email support because they will literally not respond. Now once I brought up that I would be seeking a refund, I have not received a response in over a week from the owner. I have claimed this as fraud with my bank because that is exactly what this is, fraudulent. DO NOT DO BUSINESS WITH THEM!!!! They will scam you out of your money and sell you empty promises.

      Lets Vend Response

      08/05/2024

      Please see note from customer that this has been resolved.  Customer has guarantee of delivery and proof of custom wrapped machine. 
    • Review from Victoria C

      1 star

      12/27/2023

      This company is a scam. I paid $7500 for a beauty supply vending machine. They also promised to offer placement of the machine at a location when the machine is ready. They promised me the machine would be ready and delivered to the location within 90 days it has been 17months since I have paid them and they at first kept putting me off saying there was delays and eventually stopped responding to my call's emails and messages. ******* and ******* are low down dirty scammers, and they deserve to be in jail. This business is also associated with Mo Beauty Supply vending, and I highly recommend that you do not do business with them unless you want to lose your money and get no product back in return. This financial loss has been so devastating to me and my family. I am a single mother and was hoping this vending machine investment could help add extra income to our family and instead I was robbed causing me and my family a financial hardship. Karma will come for you ******* & *******!

      Lets Vend Response

      01/23/2024

      Let's Vend is not business partners with **************** Vending. Client was provided multiple machine mockups after purchase, never selected a final mockup, therefore their machine was not sent to production. Per our agreement, "In the event that the Buyer fails to submit the design form and select a final mockup within 90 days, the machine will no longer be held in the production line. At this point, the machine will be deemed abandoned and will remain at the manufacturer's warehouse. Please note that no refunds will be applicable in such cases." Let's Vend attempted, with proof, to complete and produce the order prior to abandonment.
    • Review from Kassaundra T

      1 star

      10/25/2023

      I do not recommend purchasing a vending machine from this company. To make a long story short I purchased a machine in 2020 I believe. I received the machine almost a year later. The lead list had a bunch if names, emails, and phone numbers of people who no longer even worked at the locations that I was contacting. Needless to say once I received my machine I still had no place to put it. Once I found the place and set it up I did all the paperwork for the card reader and still months after setting it up I have not been able to use it. I have been constantly trying to reach out to people and no one is able to assist me. I spoke to ******* multiple times before purchasing the machine and since i sent the money I havent talked to her not once. What seemed like a great business plan has turned out to be a bust. Also I cant even just use the cash part because the machine is not equipped to take cash. I would have to have someone set that part up. I purchased my machine in December of 2020 and have not been able to make any money off of it. Very disappointed with all companies involved.

      Lets Vend Response

      01/23/2024

      Let me clarify that Let's Vend does not have ownership or control over clients' credit card readers. The credit card readers, which are provided by NAYAX, must be set up by the clients themselves. This process involves entering their own social security numbers, banking information, and undergoing identity verification.Furthermore, it is important to note that the client in question did not purchase a bill acceptor or coin acceptor for the machine, nor did they request the installation of one.
    • Review from Dalaishia J

      1 star

      06/01/2023

      THIS COMPANY iIS FULL OF S##@ A FRAUD/ SCAMMMER. I PURCHASED A MACHINE FROM THIS COMPANY LAST YEAR OVER $7,000 FOR A CUSTOM MACHINE HERE IT IS 9 MONTHS LATER STILL NO MACHINE NO CALL NO COMMUNICATION NO EMAILS ...NOTHING. WHEN YOU CONTACT THEM IN THE BEGINNING TO PURCHASE A MACHINE YOU GET PLENTY OF EMAILS THEN AFTER THE PURCHASE IS COMPLETE YOU CANT GET AN ANSWER OR WHEREABOUTS OF THE MACHINE IF YOUR LIFE DEPENDED ON IT. THEY ARE A RIP OFF. IM GOING TO PROCEED FORWARD WITH A LAW SUIT. PPL DO YOUR RESEARCH FIRST THERE ARE SCAMMERS OUT HERE AND THESE PPL ARE IT. NEVER TRUST PPL YOU CANT SEE AND HAVE ACCESS TO. HERE IT IS **** 1ST 2023 AND STILL NO MACHINE, NO CALL, NO EMAIL. ALL YOU GET IS A RECEPTIONIST SAYING SOMEONE WILL CALL YOU BACK AND NEVER TRTURN YOUR CALL. THEY DO NOT DESERVE ANY STARS, ONE IS TO MUCH FOR THEM.??????????????????????????????

      Lets Vend Response

      08/05/2024

      Customers complaint is with the wrong company.  The company that their complaint should be addressed to is not on the Better Business Bureau as they are not accredited with their state. 
    • Review from Kenyon D

      1 star

      03/20/2023

      I should have done more research about this company before giving my money over to them. I signed a lease with Lets Vend and their financing arm *********** to back in August of 2022 and have been making on-time payments all for nothing. The customer that was placement was paid for does not want to do business anymore because they were supposed to receive their custom vending machine in October 2022 and here it is almost April 2023 and nobody has any answers on where the machine is or when it be delivered. So now I have no customer and still no vending machine and I am out of almost $2,000

      Lets Vend Response

      08/05/2024

      Customer was refunded.  
    • Review from Michael M

      1 star

      02/16/2023

      These ppl ******* and ******* are scam artists. This company is a fraud. I got recommended to this company from someone else that is in the vending machine business and let me tell you it has been nothing but bad business. Maybe the person that recommended me to them is also a fraud and I fell into their trap of promoting vending machine business and how you could make a good profit but let me start by this. I purchased a vending machine package with a location included in August 2022 for well over $6,000. I put my trust in these ppl and they screwed me over. It started off by them giving me a location called ***** ****************** (****) which they already had so me and my wife went to meet with the guy were my vending machine was gonna be placed. I was told that the guy knew I didnt have the machine yet but I still notified him that I have no machine and he told me he didnt mind waiting. Time went by and I was given the run around with lies after lies. The guy cancelled his contract with me because the company took too long to send my vending machine. Here I am in the middle of February 2023 still waiting and hearing lies after lies with this person named *******. The owner ****************** never been able to talk to her. Its always this lady named *******. Are they even who they say they are because at this point everything is just a big scam. I gave them the benefit of the doubt for more than I should have but Ive taken a big loss as it is. Im in the middle of a claim with my bank to try to get some or all of my money back. Dont ever do business with this company nor these ppl named ***********************************/***************************** or ***********************************.

      Lets Vend Response

      08/05/2024

      Customers complaint is with the wrong company.  The company that their complaint should be addressed to is not on the Better Business Bureau as they are not accredited with their state. 
    • Review from Jefferson F

      5 stars

      10/10/2022

      Machines arrived exactly the way they were shown in the mockup Very statisfied

      Lets Vend Response

      08/05/2024

      Thank you ****. 
    • Review from Kian

      5 stars

      10/09/2022

      I have no complain. A reasonable price for high-quality machines and excellent customer service. What else I can say

      Lets Vend Response

      08/05/2024

      It was great working with you ****! 
    • Review from Bellanira G

      5 stars

      07/16/2022

      Ok est sitio web es algo increble dnde puede comentar valorar comentarios puede comentar lo que vende y los **** muchas personas es algo increble

      Lets Vend Response

      08/05/2024

      We enjoyed your customized machine. 
    • Review from Tierny J

      5 stars

      07/09/2022

      Machine arrived exactly how it was described to me. Let's Vend also helped me find a location and negotiate with them to not have to pay any monthly commissions.

      Lets Vend Response

      08/05/2024

      Thank you ******! 

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.