ComplaintsforPenasquitos Pet Clinic
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Complaint Details
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Initial Complaint
06/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I took my pet first to the hospital about an air infection it cost me a lot of money she gave him a shot said the air his eardrum was still intact and it cleared it up couple weeks after that it came back. So rather than spend a lot of money on A hospital I found this Peasquitos clinic that had next day appt available so I set it up.ear pains are the worst. When they are the doctor to collect the eardrum was still intact He said it didnt look that bad and gave me some drops and some pills for an allergic reaction take up the process cost me close to $300 just as much as the hospital did with a follow up appt on may 4th. Took him to the follow up ear infections still there. Was told you just keep putting The drops in there plus give him giving him those pills couple weeks after that my dog is still in pain with same ear infection so I called them up. And let them know $600 later my dog is still suffering from the same ear infection they offered to give me more of the medication that hes been on and I quickly let them know its doing nothing for him why would they want to prolong this ear infection thats causing him pain. The lady told me that she will speak with the doctor come up with a treatment plan for ***** because I was not happy with the one he was on right now and the medication that he was taking was No for bringing back the ear infection. That except even worse when will they give me a medication that was known to cause reoccurring ear infections. Well since they knew I was out of money they had gotten all my spare change for dealing with this kind of stuff I never received a call back. Feeling used like I was set up to be used and using my dogs health to work me I went out and found another vet. Thats where I learned that not only was my dogs ear still seriously infected He now had a busted eardrum.Im so upset with these people. Not only did lose his hearing and that ear this will now be a lifelong issue even after the 6 weeks its going to take
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.