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Find a Location

Aqua Green Solutions has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Aqua Green Solutions

      null San Diego, CA 92109-1551

    • Aqua Green Solutions

      PO Box 733 La Jolla, CA 92038-0733

    Business ProfileforAqua Green Solutions

    Water Service
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business offers water services.

    Business Details

    This is a multi-location business.

    Find a Location

    Aqua Green Solutions has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Aqua Green Solutions

        null San Diego, CA 92109-1551

      • Aqua Green Solutions

        PO Box 733 La Jolla, CA 92038-0733

      Location of This Business
      San Diego, CA 92109-1551
      BBB File Opened:
      11/3/2020
      Years in Business:
      9
      Business Started:
      10/3/2014
      Business Incorporated:
      10/3/2014
      Type of Entity:
      Corporation
      Business Management
      • Mr. Patrick Benton, CEO/Owner
      Contact Information

      Principal

      • Mr. Patrick Benton, CEO/Owner

      Customer Contact

      • Mr. Patrick Benton, CEO/Owner
      Additional Contact Information

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/17/2022

      Complaint Type:
      Order Issues
      Status:
      Unanswered
      We have a 5 year water contract with Aqua Green which ended July 18, 2022. On June 15 we sent in our notice we did not want to auto renew the contract and we wanted the equipment picked up. Our request has been ignored for 5 months. I have called several times as well as well as sent emails which get ignored. We did hear back from ******* on 2 occupations he was sending over the cancel request paperwork but he has not done so. Last conversation was on Friday Oct 14 where he said he was sending paperwork right over but has not. emails to AP or AR **** is not successful. We need to have the equipment picked up and returned. We are not allowed to unhook the water filtration system on our own. not sure what to do at this point. it is 5 month with no luck. ******* cell ************ *************************** <**************************************************> ********************* <**************************************>. this company does not care and just ignores their loyal customers

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Christie C

      1 star

      07/01/2022

      This is by far the WORST vendor I have ever worked with. *******, who seems to control everything, is rude, clueless, pompous, and lacks customer service skills. We had our machine break numerous times and have been waiting since February for a new machine. Excuse after excuse and he places blame on our company for the reason why the new machine hasn't been installed. The company hired to help with the repairs has had constant issues with Aqua Green Solutions and has said they will never assist them moving forward. The ongoing issues are too much of a headache. When I asked for a credit to our account because we hadn't had a working machine, ******* replied, "As far as a credit, unfortunately we are at a total loss for this account meaning the service costs and machine replacements are more than the revenue from your account." I was at a total loss of words that a vendor would respond this way to a PAYING customer. I would veer as far away from this company as you can.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

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