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Customer ReviewsforRenewal by Andersen of San Diego
12 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Dylan Y
5 stars08/05/2024
I recently had the pleasure of working with *********************** from Renewal by ******** Windows to upgrade the windows in my home, and I cannot say enough about the exceptional customer service and expertise he provided. From the moment we met, ****** took the time to truly understand my needs and preferenuces, and provided educational content about the different window options available. He patiently answered all of my questions and helped me make an informed decision that best suited my home. His communication skills were top-notch, as he kept me interested every step of the way in his presentation and he patiently addressed the concerns or changes I had as we progressed through the information. Additionally, I was impressed by his flexibility in design support, as he was able to customize the windows to fit the unique style of my home. During the demonstration of the product quality, I was blown away by the durability and efficiency of the Renewal by ******** Windows products. ****** was able to showcase the features and benefits of the windows in a way that made me confident in my decision to invest in them. Overall, I highly recommend working with ****** from Renewal by ******** Windows for anyone looking to upgrade their windows. His excellent customer service, educational content, communication skills, flexibility of design support, and demonstration of product quality and design truly set him apart from others in the industry.I havent made a decision yet, regarding installation of the product, but Ill follow up if I do. I was just so pleased with the excellence of the presentation that I was moved to write a review.Renewal by Andersen of San Diego Response
08/08/2024
Thank you so much for your thoughtful and detailed review! We are thrilled to hear about your positive experience with *********************** and Renewal by ********. ****** takes great pride in providing exceptional customer service, and its wonderful to know that his dedication, expertise, and attention to detail made such a positive impact on your experience.
Our goal is always to ensure that our clients feel informed and confident in their choices, and your feedback reassures us that were achieving that.
We understand that the decision to install new windows is significant, and were here to support you every step of the way. Please dont hesitate to reach out if you have any further questions or need additional information. Thank you once again for your kind words and for sharing your experience with others!Review from Michael P
5 stars07/27/2024
I had old sliding glass doors removed, the frames ripped down to the studs. New sliding doors were installed. The workers did a great job. Very professional and they left the place as neat as when they started. I made a good decision choosing Renewal by Andersen.Renewal by Andersen of San Diego Response
07/29/2024
Dear *******,
Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience with us. Your kind words are greatly appreciated and serve as a fantastic motivation for our team to continue delivering the best service possible.
Best regards,
*********************
Customer Experience Manager - **********************
Review from Paul C
5 stars07/24/2024
***, Design Consultant, did a superb job reviewing the damage to the front window over the past 18 years. He told us how the damage started and what needed to be replaced. His personable and professional business attitude and knowledge was outstanding. I will certainly request him for other window issues.Review from Dianne D
5 stars07/03/2024
Great service. More expensive than other companies, but I truly well built product, and impressive warranty.Renewal by Andersen of San Diego Response
07/08/2024
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with us. Your feedback truly means a lot to our team and serves as a great motivation to keep delivering excellent service.
If theres anything else we can do for you, please dont hesitate to reach out. We look forward to serving you again in the future!
Review from Marina R
5 stars03/07/2024
I have had two installations with Renewal by Andersen and both were very professional and seamless from the sales expert, to the installation. The doors and windows are of outstanding quality. It is amazing how quiet my home is with Renewal by Andersen doors and windows. My sister recommended Renewal by Andersen and I will recommend Renewal by Andersen from now on. I am a very satisfied customer.Review from Kelly W
5 stars03/05/2024
**** was great. Understood quickly what we needed done and zerod in on it. He explained the benefits and quality of Renewal perfectly.Review from Roy B
5 stars03/04/2024
Renewal by Andersen replaced two side by side bedroom windows and we could not be more satisfied. From our first meeting with Diego *****************************, through the delivery, installation, and painting of interior and exterior trim, everyone was professional and thorough. A minor problem regarding trim was brought to our attention, and we had options and input as to the very satisfactory resolution during installation. I enthusiastically recommend Renewal by Andersen San Diego. *********************Renewal by Andersen of San Diego Response
03/06/2024
We are delighted to learn of your positive experience with Renewal by Andersen of Greater San Diego. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. Thank you for selecting us for your home improvement project.Review from Cheryl T
5 stars03/02/2024
The salesman, ****, was very professional, courteous, respectful, and knew his product, options, and offerings. He took the time to understand our needs and provide any discounts he could offer. He answered all our questions and offered a solution that we could move forward with. We look forward to the upgrades.Renewal by Andersen of San Diego Response
03/06/2024
We are delighted to learn of your positive experience with Renewal by Andersen of Greater San Diego and your design consultant ****! Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. Thank you for selecting us for your home improvement project.Review from Matilda G
5 stars02/11/2024
We have been considering replacing all of our windows and back patio door on our stucco home for years. After seeing the vinyl windows replaced on our neighbor's home, it was clear that was not the best option. They had way less window area after their replacement and the white frame looks awful. We are so happy with our custom colored Renewal by Andersen windows, and they actually framed them in so we maintained the size of viewable glass in each window. We'll done!Renewal by Andersen of San Diego Response
03/06/2024
We are delighted to learn of your positive experience with Renewal by Andersen of Greater San Diego. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. Thank you for selecting us for your home improvement project.Review from Paulette C
1 star04/13/2023
I had a sliding glass door installed in Mar 2021. The door was warped and did not lock right, the door also leaked during the rains. The door panel was eventually replaced (after 3 attempts to get the right door) the leak however is still an issue. They did send a tech out who said the leak was coming from the upper windows, at their suggestion we had the upper windows replaced and till this day the door continues to leak. They have done absolutely nothing to fix the leak. I have sent pictures and a video of the leaks to Renewal by Andersen and asked them to identify the problem and fix it. Although they have said they would be out they have repeatedly missed their appointments and did not even try to reschedule? They stopped returning our messages and even corporate failed to return our emails. To date they have not addressed this issue and I believe they do not intend too. Please stay away from this company!!! We wish we did!!!! One star is far from what they deserve!!
Customer Review Rating
Average of 12 Customer Reviews
Contact Information
8572 Spectrum Ln
San Diego, CA 92121-2652
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