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ComplaintsforClean Energy Solutions, Inc
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Complaint Details
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Initial Complaint
04/09/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
These people call every day, here is just a few that I have captured in the past few days Clean Energy Solution ***** called from Clean Energy Solution on 3/12/2024 at 12:15 from ************ ***** called from Clean Energy Solution on 4/4/2024 at 11:44 from ************ ******** called from Clean Energy Solution 04/ 05/2024 at 12:28 from ************ *** called from Clean Energy Solution on 04/ 08/2024 at 3:44pm from ************Business response
04/26/2024
Dear *******,
We have been alerted by several consumers that also have received harassing telemarketing calls from people using the name Clean Energy Solutions. These calls are not coming from our company. The calls that have been reported to us are coming from a (626), (818) (213), (909) area codes, as well as several from *******************. Several calls were made from numbers starting with 626-247-XXX, 626-884-XXXX,818-970-XXXX, and 909-532-XXXX. If you have any information regarding these telemarketers, please send it directly to us at ********************************************************* or call us directly and ask for **** or *****. We have filed a lawsuit to stop them from using our name and harassing behavior. Thank you and we appreciate any information you can provide us. - *********************Initial Complaint
01/26/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
They will not stop calling me, every day, after repeatedly asking them to remove me from their call list.Business response
02/16/2024
Dear *******,
We have been alerted by several consumers that also have received harassing telemarketing calls from people using the name Clean Energy Solutions. These calls are not coming from our company, as we never telemarket any customers. The calls that have been reported to us are coming from the following area codes: (626), (818) , (909) (714) ,(310),(415), (323), (520), (530), (559), (760), (279), (910), (661) , (313), (669), (949), (267), and (747).
If you have any information regarding these telemarketers please send it directly to us at ********************************************************* or call us directly and ask for **** or *****. We are currently in the process of filing a lawsuit to stop them from using our name and to stop this harassing behavior. Thank you and we are appreciate any help you can give us.
- *********************Customer response
02/20/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************Initial Complaint
01/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This business has been calling almost daily for weeks. I've asked them 3 times to remove me from their calling list. The same guy continues to call. He got argumentative telling me I need to hear his pitch. I told him to never call again and blocked the number and reported it as spam calling. He's since switched to a new number and still calls daily. It's now feeling like stalking or harassment. This is way out of control and needs to stop. Please help.Business response
02/16/2024
Dear ******,
We have been alerted by several consumers that also have received harassing telemarketing calls from people using the name Clean Energy Solutions. These calls are not coming from our company, as we never telemarket any customers. The calls that have been reported to us are coming from the following area codes: (626), (818) , (909) (714) ,(310),(415), (323), (520), (530), (559), (760), (279), (910), (661) , (313), (669), (949), (267), and (747).
If you have any information regarding these telemarketers please send it directly to us at ********************************************************* or call us directly and ask for **** or *****. We are currently in the process of filing a lawsuit to stop them from using our name and to stop this harassing behavior. Thank you and we are appreciate any help you can give us.
- *********************Initial Complaint
01/23/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
I'm unsure if this is the right place to file a complaint. For the last week, we have received at least one call per day - every day from Clean Energy Solutions. We have never done any business with this company before. For the last 6 days, they have called once a day. Each time I ask them to stop calling. Today I asked for the name of the supervisor, and I was hung up on?Business response
02/16/2024
Dear ******,
We have been alerted by several consumers that also have received harassing telemarketing calls from people using the name Clean Energy Solutions. These calls are not coming from our company, as we never telemarket any customers. The calls that have been reported to us are coming from the following area codes: (626), (818) , (909) (714) ,(310),(415), (323), (520), (530), (559), (760), (279), (910), (661) , (313), (669), (949), (267), and (747).
If you have any information regarding these telemarketers please send it directly to us at ********************************************************* or call us directly and ask for **** or *****. We are currently in the process of filing a lawsuit to stop them from using our name and to stop this harassing behavior. Thank you and we are appreciate any help you can give us.
- *********************Customer response
02/20/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*************************Initial Complaint
01/16/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
This company will not stop calling me with sales calls. I have repeatedly asked to be taken off their calling list and their people keep telling me they can't take me off and they harass me when I try to get them to hang up the phone. Predatory. Somebody stop them!Business response
02/16/2024
Dear ***,
We have been alerted by several consumers that also have received harassing telemarketing calls from people using the name Clean Energy Solutions. These calls are not coming from our company, as we never telemarket any customers. The calls that have been reported to us are coming from the following area codes: (626), (818) , (909) (714) ,(310),(415), (323), (520), (530), (559), (760), (279), (910), (661) , (313), (669), (949), (267), and (747).
If you have any information regarding these telemarketers please send it directly to us at ********************************************************* or call us directly and ask for **** or *****. We are currently in the process of filing a lawsuit to stop them from using our name and to stop this harassing behavior. Thank you and we are appreciate any help you can give us.
- *********************Initial Complaint
01/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have been called 11 times since the beginning of January, 4 times yesterday alone. I've told them to take me off their list, and they continue to call me. I don't own a house in ********** or live in ********** and they are asking me for the person or property that is not me.Business response
02/16/2024
Dear *****,
We have been alerted by several consumers that also have received harassing telemarketing calls from people using the name Clean Energy Solutions. These calls are not coming from our company, as we never telemarket any customers. The calls that have been reported to us are coming from the following area codes: (626), (818) , (909) (714) ,(310),(415), (323), (520), (530), (559), (760), (279), (910), (661) , (313), (669), (949), (267), and (747).
If you have any information regarding these telemarketers please send it directly to us at ********************************************************* or call us directly and ask for **** or *****. We are currently in the process of filing a lawsuit to stop them from using our name and to stop this harassing behavior. Thank you and we are appreciate any help you can give us.
- *********************Initial Complaint
01/12/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
This company is calling me constantly, multiple times per day. I asked to be taken off their list and they told me "no". The numbers keep changing, probably telemarketers, so blocking the number does me no good.Business response
02/16/2024
Dear ****,
We have been alerted by several consumers that also have received harassing telemarketing calls from people using the name Clean Energy Solutions. These calls are not coming from our company, as we never telemarket any customers. The calls that have been reported to us are coming from the following area codes: (626), (818) , (909) (714) ,(310),(415), (323), (520), (530), (559), (760), (279), (910), (661) , (313), (669), (949), (267), and (747).
If you have any information regarding these telemarketers please send it directly to us at ********************************************************* or call us directly and ask for **** or *****. We are currently in the process of filing a lawsuit to stop them from using our name and to stop this harassing behavior. Thank you and we are appreciate any help you can give us.
- *********************Initial Complaint
09/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This company some how got my information and has been calling me non stop for the last month. I have requested in writing and verbally to removed from their contact information. The call at all hours, and this last phone call they said thank you for your time, we will not remove you from our list we will update and keep calling you. I just want them to leave me alone. I have never contacted them for their services, and we have never used or purchased anything from this companyBusiness response
09/08/2023
We have searched our data base but we have been unable to find this name or phone number. We have also not been able to find any record of any written correspondence. We do not do any cold calling and only respond to potential clients that have requested information online. However, we do take any complaint very serious and will review all call recordings for quality assurance, and we have also flagged this number in our system.
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Contact Information
Customer Complaints Summary
8 total complaints in the last 3 years.
8 complaints closed in the last 12 months.