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          Fitbod has 1 locations, listed below.

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            • Fitbod

              149 New Montgomery St San Francisco, CA 94105-3739

            Business ProfileFitbod

            Artificial Intelligence

            Additional business information

            Believed to be out of business:
            According to information in BBB files, it appears that this business is no longer in business.
            Additional Info:
            Mail sent to the business on 07/30/2023 was returned by the U.S. Postal Service as Attempted - Not Known.
            See all additional business information

            Contact Information

            149 New Montgomery St

            San Francisco, CA 94105-3739

            Visit Website
            (415) 727-6264

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

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            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            149 New Montgomery St, San Francisco, CA 94105-3739
            BBB File Opened:
            4/15/2021
            Number of Employees:
            1
            Business Management
            • Mr. Customer Service, Manager of Client Services
            Contact Information

            Principal

            • Mr. Customer Service, Manager of Client Services

            Customer Contact

            • Mr. Customer Service, Manager of Client Services
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/19/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            On February 25, 2023, my subscription to FitBod, a personal fitness app, automatically renewed through my Apple account. On March 7, 2023, the app updated and my account was removed from my app. When I logged back into the app, it began charging me for a new subscription at a higher price. I reached out to FitBod and customer service stated that there was nothing they could do; I would have to request a refund from Apple. When I reached out to Apple they said that FitBod needed to authorize the full refund. When I reached back out to FitBod, they refused to authorize the refund or even communicate with Apple. FitBod has now stolen $80 from me claiming it is not their problem. Now they are not even responding to me.

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Pat H

            02/13/2022

            I was billed for an annual membership but cannot access it. I asked for help more than a week ago and have not received a response.
            Read 1 More Customer Review

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

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            BBB reports on known marketplace practices.

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