ComplaintsforAmerican Book Writing
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Complaint Details
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Initial Complaint
06/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I paid American Book Writing $7000 to help me publish my book and get talent to do the voice over for the audio book. My book has been out for 8 months and the audio book still hasn't been published. When I ask about the status they passed me off to three different employees. I thought each person would help me and instead I was ignored. The talent wants more money. They aren't getting it from me. The reason they give me why the audio book isn't done is because the talent wants more money from me. This talent has left out entire paragraphs of my manuscript, missed sentences, dogs barking and mispronounced the same words several times after corrections were sent to her. I tried to escalate it to a manager, I was told to send a dispute via email and they would contact me the next day. That was over a month ago. They want to put the blame on me as to why this audio book isn't done. I'm not paying extra when I've already sent them the money agreed upon. If the talent is messing up, it's not the client's fault and she should fix it on her own dime not squeezing more money out of me. I have worked in the media industry for 30 years and not once, in that time, have we charged the client for extra money if we make the mistake. We fix it with no charge and move on because we know repeat business is crucial to surviving. Not ABW. They have been rude to me and called me difficult. I have promoted my audio book on all of my social media platforms only to look like a liar. I've told friends and family plus people who click on my pages to look for the audio book coming soon. That was last year when I started that promotion. ABW hasn't not followed though and my first foray into the writing industry is a total nightmare. I will not recommend them to any my author friends and they warned me about this company but I felt that I need professionals, which they are not. ABW feels like if I'm out of sight I'm out of mind. I'm not going anywhere and that's why I need the BBB's help.Initial Complaint
04/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I will fax all desired information to you. Please let me know. Thanks I hired American Book writing on December 2, 2021, to publish my book "The Day My Dad Came Home Vol 1 in a signed contract and paid them ******* to be done prior to my book signing on January 22, 2022. I also hired them to print 100 copies of my book which was presold and paid them ******* for the printing. American book writing scammed me and did not complete all of the contractual items which included 36 platforms and a press release for my book signing. They only sent me 49/110 books, because 10 were included in the contract agreement. They sent me 49 books and repeatedly lied and scam and say they sent me all of my books. I have been extorted and told to send an additional **** to get the remainder of my books. I have visited American Bookwriting's address in which I drove from Ga to CA to get my money or my books back and the address is a 24-hour *************** with the doors locked. There are many more complaints that the BBB has but, you have them listed under American Book writers. This is incorrect. American Book writers are just a company that gives business to publishers. American book writing is the scammers and I want this published to show awareness as i have already filed legal paperwork with this place. The Attorney General, ********************* and the *** internet crimes unit. American Book writing also does not have a business license to have entered into an agreement and it is suggested they closed its doors in 2020. This means they are liable and criminal and I have gotten the majority of my **** back and will fight to continue until I have every dime. Please investigate and hold them accountable and list them as scammers. Because that is exactly what they are. I have had to repurchase the 61 books I did not receive from American Book writing through Amazon which cost me more money after i was humiliated for my book signing.
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.