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Complaint Details
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Initial Complaint
05/13/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I paid for an assignment of a three page paper that was not completed in a timely matter. The writer finished the project after the deadline. i called customer service several times. i also reached out to the writer several times to let him know the correct due date of the project. I chatted several times with the writer concerning the essay assignment and when it was due. I advised the assignment was due 5/12/24 at 9:30 am. I was completed 2 hours later around 12:00 pm. It cost $112.48 that they will not refund me.Initial Complaint
01/25/2023
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I was scammed by this ************* ***************************** 1) Order ID - ******* - ***;230 I only got refunded ***;115. I would like to be refunded my other ***;115. Also the assignment didnt even start and the writer was complaining.2) Order ID ******* - ***;386.98 - I would like a full refund on this because the assignment was bad, it had a lot of grammar mistakes there was a few missing letters, I sent my research proposal to them for the dissertation and they just copied and pasted it, when ********** saw it they weren**;t happy with it and gave me a low grade for it, so I had to resit it.3) Order ID - ******* - ***;185.04 - The writers name is Dr ********* The writer kept complaining and having a bad attitude towards me about having to do my revision so I ended up doing my own revision which took ages.4) Order ID - ******* - ***;198 - I wasn**;t happy with the standard of the work, so I ended up doing it myself.5) Order ID - ******* - ***;272.03 - I wasn**;t happy with the standard of the work, so I ended up doing it myself.6) Order ID - ******* - ***;502.02 - I gave the writer several instructions and guidance on how to do the dissertation, she didn**;t really listen to what I was asking for and the standard of the dissertation isn**;t great. I ended up doing it myself Also, I checked the reviews on this company and most of them were bad and the writers are not professions but they are native speakers meaning English is not their first language. The quality and content of the assignments are poor.The desired resolutions are for them to refund the money Kind Regards Irum
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.