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Find a Location

Tower Car Wash has 1 locations, listed below.

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    Business ProfileforTower Car Wash

    Car Wash

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers Car Washing & Polishing, Gas Station, Cafe and Convenience Store.

    Business Details

    Location of This Business
    1601 Mission Street, San Francisco, CA 94103-2413
    BBB File Opened:
    7/27/2000
    Years in Business:
    28
    Business Started:
    1/1/1996
    Business Started Locally:
    1/1/1996
    Business Incorporated:
    11/9/1994
    Type of Entity:
    Corporation
    Number of Employees:
    80
    Alternate Business Name
    • Vladigor Investments, Inc. dba: Tower Car Wash
    Business Management
    • Ms. Delavon Phommahaxay, Store Manager
    Contact Information

    Principal

    • Ms. Delavon Phommahaxay, Store Manager
    Additional Contact Information

    Fax Numbers

    • (415) 558-9308
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/15/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On the afternoon of Aug 13, 2021 I took my car for a wash and hand wax. The car was returned to me with several noticeable scratches. I spoke to the manager ****** - he had his detailing technician try to buff out the scratches on the hood. He asked me return the following morning so his technician could finalize the work and remove all of the scratches on the car. The next morning his technician only worked on the hood of the car and ****** refused to do any other work on the car. Not only was my car damaged, but ****** fraudulently said he would fix the scratches on the car but in the end he only removed some of the scratches on the hood. This will likely cost me over a thousand dollars to repair. When I was there, I saw another customer complaining about damage to his car. Im concerned that there is a pattern here. I urge you to please launch an investigation Thank you *********************
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kim S

    1 star

    09/28/2021

    Cracked my car side panel and the owner ***** told me Oh Well I cant prove it and he told me get over it lol lack girl! Do not support this racist business!

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