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          Additional Information

          Not BBB accredited

          AVG Technologies USA, Inc

          View full profile
          Headquarters
          149 Bluxome St, San Francisco, CA 94107-1507
          Headquarters
          60 E Rio Salado Pkwy Ste 1000, Tempe, AZ 85281
          BBB File Opened:
          1/17/2013
          Years in Business:
          22
          Business Started:
          6/6/2002
          Business Started Locally:
          11/1/1994
          Business Incorporated:
          7/27/2007
          Type of Entity:
          Corporation
          Number of Employees:
          900
          Alternate Business Name
          • AVG Technologies
          Business Management
          • Mr. Zdenek Ondrejka, Customer Care Team Leader
          • Ms. Sarah Saenz, Senior Manager, Restoration-Member Affairs
            (Headquarters Contact)
          • Ms. Kaitlyn Huynh, Director of Shares Services
            (Headquarters Contact)
          Contact Information

          Customer Contact

          • Mr. Zdenek Ondrejka, Customer Care Team Leader
          • Ms. Sarah Saenz, Senior Manager, Restoration-Member Affairs
            (Headquarters Contact)
          • Ms. Kaitlyn Huynh, Director of Shares Services
            (Headquarters Contact)
          Additional Contact Information

          Phone Numbers

          Serving Area

          US

          • 94063
          Service Type
          Products and Services
          Protection:
          AVG AntiVirus Free
          AVG Internet Security
          AVG Premium Security

          Performance:
          AVG PC TuneUp
          AVG Web TuneUp

          Privacy:
          AVG PrivacyFix

          Mobile Apps:
          Android Antivirus FREE
          Android Antivirus PRO
          AVG Vault
          TuneUp, Cleaner Android
          Refund and Exchange Policy
          • Your Complete Satisfaction is Important to Us

            AVG strives to remove all risk from your purchasing decision. We encourage you to download the trial versions of our software, available from our web site, and to choose your purchases carefully.

            Money Back Guarantee
            30-day, No Questions Asked, Money Back Guarantee

            If you are not completely satisfied that your computer is more secure with installed AVG protection, please contact us within 30-days of purchase for a no-questions-asked, full refund.

            Yes, for all AVG home and business products we provide a 30-day, no-questions-asked, money back guarantee. This cooling-off period is designed to ensure that you are happy with your purchase of AVG software and to remove any risk from your purchase.

            Beyond this cooling-off period, AVG will not normally give refunds if you change your mind. We do however provide 24/7 technical support and will happily solve any technical challenges you encounter with our software.

            PLEASE NOTE: This money back guarantee does not apply to retail purchases of AVG; each reseller has their own refund policy and should be contacted directly for these matters. Additionally, the policy does not apply to the cost of providing and shipping an AVG installation disc when this has been requested and the CD/DVD is not faulty. In these circumstances the guarantee only covers the license cost of the AVG product(s).

            In the rare event you are not satisfied with your AVG product and require a refund, please contact a member of our team who will be happy to assist:

            AVG Customer Services for home product refunds: http://www.avg.com/customer-support

            or

            AVG Business Support for business product refunds:
            http://www.avg.com/customer-support-business

            Please allow up to 30 days for the credit to appear on your billing statement.

          Contact Information

          149 Bluxome St

          San Francisco, CA 94107-1507

          Visit Website
          (866) 833-5727

          Accreditation

          This business is not BBB Accredited

          Years in Business: 22

          BBB Rating

          A+

          This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

          View HQ Business Profile

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