ComplaintsforCoupon Shopp
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Complaint Details
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Initial Complaint
05/28/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered a t shirt for mothers day for my wife on May 13th, 2024. It is now May 28th, 2024. The tracking for the shirt says that it was picked up by a carrier the same day I ordered, but **** doesn't have it yet. There have been no further updates on tracking. I tried to call support with the number listed under contact us on their website, but the answering service is prerecorded and says there are no agents to answer the call. It sends you a text message that guides you to fill out a form for contact. I have used this to try to contact them 3 seperate times- May 19th, 25th, and 27th. I have yet to receive a response. This business is not ran well at all! Buyer beware!Initial Complaint
03/24/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
store coupon ORDER #plb10373489_1734 Thank you for your purchase!Hi *****, we're getting your order ready to be shipped. We will notify you when it has been sent.Your order may arrive between March 15 - March 22, 2023 Due to the peak season, carrier services might need more days than expected to deliver your package.If you ordered multiple items, they may come in separate shipments. View your order Having any issue with your order? We're here to help Contact us If you want to cancel/update your order, please visit the Contact ** page, choose the issue type I want to cancel my order/I want to update my order then select a suitable reason. To cancel your order immediately, please choose the reason I changed my mind and wish to cancel the order, then fill in all the required fields. If your order is eligible for cancellation, a confirmation email will be sent to your email, please choose to confirm and your order will be canceled.Or Visit our store Order summary Ready to ship as early as February 09, 2023 This discount is for you : Portable Neck Body Massager Muscle Relief ****************** Convenient Intelligent Cervical Massage Stickers Meridian MassagerThis discount is for you : Portable Neck Body Massager Muscle Relief ****************** Convenient Intelligent Cervical Massage Stickers Meridian Massager x 1 B $11.99 Subtotal $11.99 Shipping $5.75 Tipping $0.00 Tax $0.00 Total $17.74 Stripe Refund STRIPE - Customer information Shipping address BettyStuhrenberg ********************************************************************************* Billing address BettyStuhrenberg ********************************************************************************* Shipping method Eco Shipping - $5.75 Estimated delivery 24 - 29 business days Payment method Stripe - $17.74 Estimated delivery time March 15 - March 22, 2023 I received the package but it wasn't complete and I no longer want it I have tried to get someone to respond back to me and have yet done so.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.