Business ProfileforPublisherr Inc.

I created an account on their platform, Buy Me a Coffee, in late November to go with a TikTok account I made to have some fun while trying to raise funds for my kid's marching band. A few friends made donations, which was kind of them, and that was that. The fundraiser I was trying to supplement ended in early December, so I went in and set up a Stripe payment account, as required, to prepare. When I went to check donations, I saw a notice that the account was on hold. There was a form to supply information about what I was using the site for and links to where I was promoting it which I sent.I was a little annoyed because I already had to verify my identity to set up their payment method, and my BMAC page had a full explanation of what I was using the site for already. Nonetheless, I filled it out and gave more detail with personal info that I hadn't put on the public page (for obvious internet safety reasons).I read the terms and didn't feel there was cause for concern, but after a week, I got an email with the same form for info and no additional direction on what was actually needed. I reached out via Instagram & was given a similar BS answer that didn't help. I submitted info again recently (it's the end of Jan at this point), and they haven't bothered to respond. Still, I logged in to see if there was progress and saw they suspended my payment account without notice "due to not supplying enough info." Except I did supply everything, multiple times. I feel like they either 1) didn't actually read anything or 2) THEY are the frauds, because this is ridiculous. The donations I received before they got weird total just over $50, so we are not even talking about a considerable amount of money here.I have requested documentation that donors have been refunded, but I also felt the need to warn people about this platform. IDK if they're frauds or if they just profoundly **** at communication. Either way, I recommend finding another option.