Business Profilefor3HLinen Inc

I need your help with a purchase and return that I made from 3HLinen Inc. on approximately 3/30/2024. I purchased curtains for $1,160 USD, and upon receipt on 4/12/2024, I immediately contacted the company to initiate a return. The day I received them, I realized they were not a match, and I contacted the company to initiate a return. Their return policy clearly states that returns are accepted within 14 days of receiving the goods for a full refund, minus shipping costs. I had multiple conversations through email and phone calls. The company did not want to process a return until I threatened to file a complaint with the BBB. The curtains were shipped out and received by the company on 4/22/2024, which was only 10 days after receipt. (Confirmation from **** that the return package was delivered on 4/22/2024 at 8:22 AM to ***********, **, **** Tracking Number: **********************). I was told I would receive a full refund 7-14 days after they received the return, which was on 4/22/2024. As of today, 5/18,2024, almost 30 days after they received the return, I have not received an email confirmation or refund from the company. I respectfully request your assistance in helping me obtain a refund for the curtains that were returned to the company. Below is the contact information I have for 3HLinen:*****: ************************************************* ****: *************************************** Help: ******************************* Phone Number: ***************