ComplaintsforMaxgifts.co
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/11/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
i had ordered this jacket for my husband for christmas and when we got it we noticed it said air force on it and my husband served in the navy so i must of ordered the wrong one so i messaged them to see about exchanging it and they got right back to me and said they are sending me the tracking information and to check out the post office cause it was shipped out! i didnt say i never received it just that it was the wrong branch of service and would like to exchange it! so i messaged them back and told them that! so while i was waiting for a reply i asked my husband to try the jacket on to be sure i ordered the right size so when i returned it everything would be good which he did and it ******* him good however right away i noticed the left sleeve looked funny and looking at it it was sown wrong and it makes the jacket look funny when on!! even if they cannot exchange it for a navy one i would not be able to sell this the way it looks! they say they can exchange it if it is defective and it is but they are telling me they cant!! they say they stand behind their workmanship ! i want another jacket or a refund !!
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
San Francisco, CA 94103-3025
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.