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Find a Location

Tawkify has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Tawkify

      San Francisco, CA 94107

    • Tawkify

      743 Clementina St San Francisco, CA 94103-3812

    Business ProfileforTawkify

    Dating Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 54 Customer Reviews

    Customer Complaints

    110 complaints closed in last 3 years

    47 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers match making services.

    Products & Services

    Matchmaking Service

    Business Details

    This is a multi-location business.

    Find a Location

    Tawkify has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Tawkify

        San Francisco, CA 94107

      • Tawkify

        743 Clementina St San Francisco, CA 94103-3812

      Location of This Business
      San Francisco, CA 94107
      BBB File Opened:
      5/6/2016
      Years in Business:
      12
      Business Started:
      10/21/2011
      Business Started Locally:
      10/21/2011
      Business Incorporated:
      5/11/2012
      Type of Entity:
      Corporation
      Number of Employees:
      200
      Alternate Business Name
      • Tawkify, Inc.
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Choosing a dating service

      Customer Complaints

      110 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/18/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      A little over a year ago, I joined the matchmaking service Tawkify and several months ago I paid a lot of money for guaranteed matches (around $4.5K). Up until last month I have been working with the same matchmaker and she has been very supportive and helpful, but then she retired. Ever since I joined the service she, and everyone else (including my dating coach) has been very supportive of my criteria I have on my profile and what Im looking for in a match. But then, this morning, I got a text from the company essentially micromanaging my profile and telling me things like Youre not allowed to use the word intimacy on your profile and you cant be matched with someone whos older than you even though whenever I talked to my matchmaker she told me the exact opposite. She told me that I CAN be matched with people who are older than me and even when I talked to my dating coach about intimacy my dating coach gave me lots of good advice on how to initiate intimacy with a partner. And then, when I tried to call this person today, they refused to answer their phone and Im still waiting for my 3 matches that I paid for.
      Read More

      Customer Reviews

      54 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Shaun S

      1 star

      05/27/2024

      After much consideration, I decided to sign my mother up for Tawkify, hoping it would be a gateway to new connections and possibly romance. The idea of a personalized matchmaking service seemed promising, and with the anticipation of curated dates, we were optimistic.Unfortunately, our experience has been underwhelming and disheartening. Despite being in the dating pool for nearly a full year, my mother has not received a single call or email from Tawkifynot even a welcome message to acknowledge her membership. This lack of interaction and updates has been deeply disappointing.Upon further investigation, I discovered numerous negative reviews on the Better Business Bureau (BBB), which echo our sentiments of dissatisfaction. It appears that while some users have had positive encounters with Tawkify, others have experienced similar issues with the service1.In retrospect, I regret not researching more thoroughly before making any payments. Its a ****** learned, and I hope that by sharing our story, others will be more informed in their decision-making process when considering Tawkifys services.

      Tawkify Response

      05/28/2024

      At Tawkify, our goal is to get people offline and connecting in real life. Our service is fully confidential, and we value user privacy for our community. We're sorry you didn't enjoy your experience and we'd like to help. Please contact our team ********************************

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