Additional Information for Tawkify

This is a multi-location business. Need to find a different location?

close

Find a Location

Tawkify has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Tawkify

  San Francisco, CA 94107

• 

  Tawkify

  743 Clementina St San Francisco, CA 94103-3812

Location of This Business

San Francisco, CA 94107

BBB File Opened:

5/6/2016

Years in Business:

12

Business Started:

10/21/2011

Business Started Locally:

10/21/2011

Business Incorporated:

5/11/2012

Type of Entity:

Corporation

Number of Employees:

200

Alternate Business Name

• Tawkify, Inc.

Additional Contact Information

Email Addresses

• Email this Business
  Customer Service

Serving Area

• CA

Service Type

Products and Services

Matchmaking Service

Payment Methods

• 8.6.1

Refund and Exchange Policy

• By using the services (“Services”) offered by Tawkify, Inc. ("we," "us," "our," or
  "Tawkify"), we are committed to making sure you have a positive experience and that
  we are available to answer any questions you may have or assist you in using our
  Services.
  Client packages run in all-inclusive "match cycles", with all work performed to find and
  select each match, plan and coordinate a date to introduce the client to that match,
  and obtain/provide post-introduction feedback included. The number of included
  match cycles is determined by the package purchased.
  Clients are subject to approval by Tawkify, and are refunded in full only if they are
  declined by Tawkify. All work performed upon purchase and during initial review and/or
  onboarding is included in the client’s first match cycle, which otherwise is
  non-refundable. If a client is matched successfully before using all purchased match
  cycles, however, a partial refund is possible. We retain pro-rated payment for any
  match cycles started or used, plus one additional. A minimum of two match cycles are,
  therefore, retained for all multi-match packages; no additional early cancellation fees or
  penalties apply and any remaining balance of purchase is refunded.
  Clients may "pause" their experience once for up to a total of 3 months in any 3-month
  period during the use of the Services (“Pause Period”). Forfeiture of unused match(es)
  in a package may occur if we are not notified of a pause request or extension in
  advance, before any matches enter planning; or should client refuse selected matches
  or become non-responsive. Problematic lack of availability or poor date behavior that
  negatively impacts other daters in our community or staff members can result in
  immediate termination of the purchased experience without refund.
  Our Services are very diverse, therefore sometimes additional terms or specific refund
  policies may apply. Any additional or differing terms will be identified or displayed
  during sign up for or purchase of the relevant Services, and those additional terms
  shall become part of your agreement with us for use of those Services.
  Please click here or email our Customer Success Team at [email protected] for questions about this policy or assistance.

  Approved refunds may take 60 days to post.

  8.6.1

Social Media

• Instagram
• Pinterest
• Twitter

Business Categories

Dating Services