Business ProfileforBay Area Motorcycle Training

Lost my money and didn't get any instruction! Read on.I paid for a basic motorcycle training class with 6 hours of online classroom instruction and 10 hours of riding time. After I registered, I never got a confirmation email or nothing but my credit card was charged. I waited around and tried calling them a few times but never got to a person. I finally get hold of someone a mere 2 days before the in-person class begins and after some attempts finally get my email with a link to the online class and the rest of the instructions for attending the in-person class.When I registered the class, it was supposed to start at 11:45AM. I was planning to show up at that time and planned other events before that. In the confirmation email that I received 2 days before the in-person class, I suddenly notice that I had to be there 15 minutes early at 11:30AM. I couldn't cancel or move around my prior engagement at this point. So I try to do the best and was ******* around to get there on time but showed up a few minutes late to the class.They straight up ask me to go back and come back another weekend because I was late by a few minutes for the 5 hour class! I was ****** but whatever I was late so I figured I'll call their office and book the in-person classes for another weekend. So I call them and now they tell me that re-scheduling costs $150 more and I will go on "standby" where I have to show up for each scheduled class and will only be let in if there's another no-show or last minute spot that opens up!!!The craziest thing is this policy is NOT on their website and it was NEVER communicated to me in any of their emails - I feel like I was duped into paying for a service with a company that wouldn't know what customer service was if it slapped them straight across their smug faces. Avoid this disaster of a business at all costs!