6 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Jeffrey F
1 star05/29/2022
Got a charge on my ****** card at 2:08 AM from Asknet/Iobitsoft. As far as I know-- I have never had any business dealings with these folks, and by the looks of the reviews listed here-- these folks are scam artists...
Asknet, Inc Response
05/31/2022
Our records show that this was a renewal of the Advanced SystemCare 14 PRO (1 year subscription / 3 PCs). It looks like you purchased this subscription back in 2020 and it has been renewing since then. We can cancel/refund this renewal if you wish. Please advise if you would like us to proceed by replying to this email.Customer Response
06/01/2022
Well, this a business account with ******, and the card this was charged on was only in my possession for about 2 weeks at most, and the folks at ****** said the card info showed to NOT be on file with this vendor-- so it amazes me at how this charge came to exist. I specifically asked ****** if this was some kind of recurring charge, and they said the card info was NOT on file with this vendor. We may have had an employee sometime in the past who signed up for this, but it appears as if they would have had to have access to my credit card in order to do that-- and especially since this card was virtually new makes me question how this could be? Bottom line, I had no way to contact anyone to dig into this-- so I went the route of cancelling my card, and disputing the charge, which was not really what I wanted to do-- but I could see no other avenue to get what I considered a non valid charge stopped.Review from Woodrow L
1 star12/31/2021
I never signed up for Asknet services. I don't know what the do but so way they where able to charge my account $21,64. I ask them last month to not charge me again and discontinue whatever services they ae provided. One month later, I get another charge.Review from Stephen R
1 star12/05/2021
I was erroneously charged two times by this outfit with no authorization or documentation.Beware they have questionable business practices.Review from edward w
1 star11/21/2021
Did not authorize payment unknown transaction on my PayPal accountReview from Barbara B
1 star10/26/2021
STAYT AWAY from this fraudulent company!! I just wanted wording for a lease so I subscribed to their "ONE DAY FREE TRIAL for $1." I had what I needed in about five minutes and cancelled the "subscription" immediately. They charged $64.31 (the full subscription price) to my PayPal account. Even PayPay hasn't been able to get it refunded. I should have known it was a scam. I'd acutally give theM ZERO STARS, BUT THE LOWEST IS ONE.Review from Gwen H
1 star08/26/2021
Asknet took out $139.28 from my paypal account, I never authorized this and can't seem to find anyone to talk to to get this reversed ! I didn't buy any software and don't know what this could be!
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