Business ProfileforSamsara

Samsara is by far the most unscrupulous company I have ever encountered. They shouldnt be allowed to operate as a company. They are about as corrupt as they come. Please, PLEASE dont sign into a contract with them. We tried out trackers with them and signed into a contract. We ended up not using the trackers so I reached out numerous times for instructions to return them because we had no interest in renewing. (They were already in their boxes ready to return when we still had over a year left on our contract.) I was left with no response several times, then got a charge on my account for almost $600.00 for a renewal. I reached out to samsara support and sent screenshots and proof of me trying to cancel and they said it was denied because I didnt do it 30 days before the renewal. Even though the emails with the date I tried to reach out were well before that time. They ignored my attempts to cancel, charged me $600.00 and then refused to refund it even with PROOF provided. I am honestly taken by the fact that they chose not to do what is right and fair. It shows that their company has zero integrity and I pray that this review prevents people from having to deal with the same.

****, we are extremely sorry to hear about this inconvenience. We have located your account and can confirm that a member of our team reached out to you today to let you know that Samsara has approved your contract termination request.