ComplaintsforHand Shake
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Complaint Details
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Initial Complaint
11/11/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I signed up for this via my school almost two years ago. Very quickly, I realized it was worthless, only supplying spam messages and notifications. I contacted them to delete my account. They claimed they did, but I still received notification. I contacted them again to tell them that I was still receiving notifications. They apologized and said it wouldn't happen anymore. Guess what I'm still receiving messages from job scouts, who definitely shouldn't be able to contact me because I no longer have an account that they can see, right? They refuse to delete my account. they still send notifications. They still exhibit my personal information for others to see and contact me, which endangers me. Handshake is more than incompetent; it is intentionally malevolent in its misuse of student information and user data.
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This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.